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Black Bear Diner Chino
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Slow service 6:20-7:45 still no food
Business response:
Thank you for providing your feedback and letting us know about this issue, Erik. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this personally.
management was horrible. I had to input my own name, there was no one to attend us. manager was standing there ignoring us while the line started getting longer. I will never come back again first amd last!.
ok first I would like to say that today wasn't their day for lunch, we've come several times before and usually pretty good especially the last time we came but today was complete opposite. service was way off par, the waitress "susie" acted like she didnt wanna be at work, forgot our order, came back to table 2 times to ask our order, then took over 45 min to get our food, the portion was questionable, the food was dry and had to add ranch just to swallow the dry bread, ( Turkey pesto sandwich). brought out wrong dish ( wro... read more
Business response:
We're so sorry to hear that. It is very important to us that every Black Bear Diner customer feels happy with our food & service. We'd love to address this directly with you. If you wouldn't mind taking the time, please private message us your contact information - my manager would like to address this directly.
Food under cooked. Fries were the worst I have ever tasted under cook and oily
Business response:
Thank you for providing your feedback and letting us know about this issue, Helen Olson Sackett. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us and we'll have a manager be in touch soon.
Took my son for his birthday. We both had the steak and eggs. His hash browns were over cooked and my red potatoes were not fully cooked. I ordered over medium eggs and they were too runny. We had to ask for more coffee since our cup was not refilled. Also, we had to ask for spoons to stir our coffee. Oh!! We asked for two coffees and was brought one cup. We thought the waitress wold bring another one but didn’t. When we asked for the second cup she said she was on break and someone else would bring us our coffee. That w... read more
The food was cold!!! Took forever to get our food!
It was ok , however my family is amazing
Ive been to others black bear restaurants and was totally different experience. The coffee was strong , my daughter eats turkey meats for this one has no turkey meats for breakfast, I love your biscuit and gravy but my biscuit was not hot at all. We had nothing to even eat with had to wait till waitress came back for folks we did not receive anything to stir our coffee we used are folks. It was busy but this store could use some improvement.
Frequently asked questions about Black Bear Diner Chino
How is Black Bear Diner Chino rated?
Black Bear Diner Chino has a 4.3 star rating with 4,388 reviews.
When is Black Bear Diner Chino open?
Black Bear Diner Chino is open now. It will close at 10:00 p.m.