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Black Bear Diner Fresno

4.3

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Location details

3602 W Shaw Ave, Fresno, CA, 93711, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.33,106 reviews
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Elizabeth Yates's profile image
Elizabeth Yates 
2 years ago

The holiday meal to go from Fresno ca was really bad…. Basically inedible and cost over $100! Horrible… I want my money back 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com  

Robin Dimock's profile image
Robin Dimock 
3 years ago

We went to dinner here on Friday, May 13th. I got the meatloaf, and honestly… I’ve never had meatloaf with shredded carrots in it before. Not only this, the gravy was so salty I could hardly eat it. The vegetables were undercooked. I like al dente vegetables, but the carrots crunched when I ate them. I ordered an apple cobbler to go, and it was horrific. They forgot to put any amount of sugar in the apples, and the crust was horrible. Last time I was here was last November and it wasn’t that great then either. I’ve eaten at ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Robin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com  

Jennifer Boyce Patterson's profile image
Jennifer Boyce Patterson 
3 years ago

Food was nasty Mac and cheese was plain noodle with some sort of watery cheese at the bottom. Turkey diner was lunch meat turkey 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com  

Marilyn Northrup Martin's profile image
Marilyn Northrup Martin 
4 years ago

I was a loyal customer. I was there yesterday . I breakfast I had was really bad My buscuit was hard as a rock like they warm it up in the microwave. I last time before that they sat us down at a table was so sticky with syprup it was smeared over the whole table my arms and silver ware stuck to the table. I had tio asked the sever to wash the table. We should have left. but stayed. the plastic dividers are dirty. I don't if we will be back . I took guests! 

Business response:

Marilyn Northrup Martin , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com  

J Laura Varela's profile image
J Laura Varela 
4 years ago

Like many places they are understaffed so the service is not good, but the BLT was pretty sad & fries were oil soaked. 

Business response:

J Laura , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com  

Erika Balderas's profile image
Erika Balderas 
4 years ago

our server was amazing!!!! hands down a great person. Was super nice, checked up on us, just a great guy........now the food on the other hand was GOD AWFUL!!!! A waste of money and time. I'm pretty sure the seasonal vegetables were frozen, the meatloaf looked like it came out of can, and the clay chowder tasted off.. sadly I'll never try it again. 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Linda Austin's profile image
Linda Austin 
4 years ago

dirty and loud. won't go there again. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Linda. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com  

Clarice Garcia's profile image
Clarice Garcia 
4 years ago

great food bad service really bad service 

Calvin Gatison's profile image
Calvin Gatison 
recommend  Recommended
4 years ago

Smh they took forever. But the hostess did her job 

Frequently asked questions about Black Bear Diner Fresno

How is Black Bear Diner Fresno rated?

Black Bear Diner Fresno has a 4.3 star rating with 3,106 reviews. 

When is Black Bear Diner Fresno open?

Black Bear Diner Fresno is closed now. It will open at 6:00 a.m.