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Black Bear Diner Fresno

4.3

About this business

Location details

3602 W Shaw Ave, Fresno, CA, 93711, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.33,106 reviews
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Julie Tarpley Jones's profile image
Julie Tarpley Jones 
recommend  Recommended
5 years ago

Always great food & friendly service {*_*} 

Business response:

Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!  

Lynn Iiams Jones's profile image
Lynn Iiams Jones 
5 years ago

Very disappointing. Been there 5 times and 4 times the food has arrived cold. Sent it back and it still came back COLD. I will not give a 6th chance. The servers are apologetic but you can only say your sorry so many times NO more chances. 

Business response:

Lynn Iiams Jones , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.  

Catherine Doyle's profile image
Catherine Doyle 
recommend  Recommended
5 years ago

Love the food and customer service.😁❤ 

Business response:

Thanks for the kind words and recommendation, Catherine. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!  

Sam Alvarez's profile image
Sam Alvarez 
recommend  Recommended
5 years ago

Everything is good! Especially the pot roast! 

Business response:

Aw, shucks, you’re making us blush!  

Joan Wilhelm's profile image
Joan Wilhelm 
5 years ago

The food was pretty good, so I will recommend for the food, but the music was so loud I could barely digest my food. There was a group of men setting at the other side of the room, quite a little distance from us, but I could hear their conversations as though they were setting at the table next to us because they were practically shouting at each other. I asked our wait person if she could turn the music down and she said I will ask the manager. It never went down. When I went to the counter to pay the young lady asked how ... read more

Business response:

Joan , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit  

Lora Simpson Nordgreen's profile image
Lora Simpson Nordgreen 
5 years ago

Daughter and I went Sunday. and orderd the eggs Benedict with brisket. Beautiful presentation. taste very good. I would have loved it if it wasent room temperature. 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com 

Marie Santiago's profile image
Marie Santiago 
6 years ago

Looked like my ham was grilled on a dirty grill. My waffle was not cooked the way I wanted. Very dissatisfied. 

Janice L. Herring's profile image
Janice L. Herring 
6 years ago

Gross for dinner! Veggies (carrots & broccoli) were giant size, not hot, hard. Too pricey for that quality of food. Won’t go back. 

Yunior Hernandez's profile image
Yunior Hernandez 
6 years ago

Took too long for pur food to arrive too slow on service 

Business response:

Thank you for providing your feedback and letting us know about this issue, Yunior. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com  

Frequently asked questions about Black Bear Diner Fresno

How is Black Bear Diner Fresno rated?

Black Bear Diner Fresno has a 4.3 star rating with 3,106 reviews. 

When is Black Bear Diner Fresno open?

Black Bear Diner Fresno is open now. It will close at 9:00 p.m.