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Black Bear Diner Fullerton
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Terrible experience! On 12/21/18 I ordered the huevos rancheros. Upon receiving them I noticed what appeared to be a shrimp tail, upon closer inspection i confirmed it was a dead COCKROACH! The sad part is that everyone from the waiter to the GM denied it was a COCKROACH and never apologized to me. This happened at the Fullerton, ca location on Harbor Blvd. I was a loyal black bear fan until this experience. We have been many times without any problems. I was just relieved the dead COCKROACH was in my plate and not my 3 year... read more
Business response:
I'm very sorry to hear about this incident at our Diner. We always appreciate feedback on issues, so we can promptly take care of them. Providing a clean, healthy and comfortable restaurant for our guests is of the utmost importance to us, so we thank you for bringing this to our attention. I assure you that we are diligent with all pest control schedules / maintenance and we had them come out immediately upon hearing of this. A follow-up visit has also already been scheduled. My manager would like to address this personally... read more
Good food all the time but waiters need to improve their service!
Good food all the time but waiters need to improve their service!
Well second time trying Black Bear diner. Again the service sucked 2.79 for two cups of coffee food was so so but service twice terrible in different counties Sacramento and Orange county. Where are the big portions they talk about. Thanks no thanks I will stick to Flappy Jacks in Orange and IHOP. I did not die or get sick from the food and some people enjoy bad service so I gave 3 stars because I have a heart. Lol.
Well second time trying Black Bear diner. Again the service sucked 2.79 for two cups of coffee food was so so but service twice terrible in different counties Sacramento and Orange county. Where are the big portions they talk about. Thanks no thanks I will stick to Flappy Jacks in Orange and IHOP. I did not die or get sick from the food and some people enjoy bad service so I gave 3 stars because I have a heart. Lol.
Took dad to breakfast here, NEVER got acknowledged by any waitress, people came in after us and got served, we left without eating since no service to be had here. Very disappointed in the management here or lack of since did not see any.
Took dad to breakfast here, NEVER got acknowledged by any waitress, people came in after us and got served, we left without eating since no service to be had here. Very disappointed in the management here or lack of since did not see any.
Frequently asked questions about Black Bear Diner Fullerton
How is Black Bear Diner Fullerton rated?
Black Bear Diner Fullerton has a 4.4 star rating with 3,688 reviews.
When is Black Bear Diner Fullerton open?
Black Bear Diner Fullerton is closed now. It will open tomorrow at 6:00 a.m.