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Black Bear Diner Goodyear
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Never coming back. Was told 40 minute wait, we waited over 2 hours. Said they’d text us when table was ready. Never got a text then hostess said she put us as a no-show even tho she never attempted to contact us.
Business response:
Danielle , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We sat here for 14 minutes before a waitress even came and asked what type of drinks we wanted. All while we watched 3 workers talking and ignoring the guest. Sad to we come here a lot but that will be changing. December 19, 4:30pm
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The restaurant smelled like wet dog. We got the all you can eat fish dinner. The fries had no seasoning/salt. The coleslaw had barely any dressing. It was like eating plain cabbage. The fish was just meh. The kids got the cheeseburger and chicken strip meals. The meat was dry and over cooked.
Business response:
Thank you for providing your feedback and letting us know about this issue, Toni. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Goodyear
How is Black Bear Diner Goodyear rated?
Black Bear Diner Goodyear has a 4.3 star rating with 6,707 reviews.
When is Black Bear Diner Goodyear open?
Black Bear Diner Goodyear is open now. It will close at 10:00 p.m.