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Black Bear Diner Goodyear

4.3

About this business

Location details

WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.36,707 reviews
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William Taft's profile image
William Taft 
recommend  Recommended
6 years ago

excellet service and great food 

Business response:

Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear! 

Sandra M Perreault's profile image
Sandra M Perreault 
6 years ago

The water for the tea was warm. The french fries were cold. Had to ask waitress for eating utensils... I wanted to like it but no. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Sandra M. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com 

Thomas Valenzuela's profile image
Thomas Valenzuela 
recommend  Recommended
6 years ago

Great food and service, but you better get there early cause it gets packed quick 

Business response:

Thanks for the kind words and recommendation, Thomas. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon! 

Mrskp Perez's profile image
Mrskp Perez 
recommend  Recommended
6 years ago

Great Diner, Delicious Food!! 

Business response:

Aw, shucks, you’re making us blush! 

Cynthia Vega-Serrano's profile image
Cynthia Vega-Serrano 
6 years ago

We used to go here for breakfast often. But lately the food has been disappointing. It’s just slopped on the plate and cold. I understand they are very busy and I mean busy, but it’s been disappointing the last few times I’ve been there. It’ll be awhile before I go back. On a good note, the portions are huge. Hope they get better. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Cynthia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com 

Albert Murietta's profile image
Albert Murietta 
6 years ago

Do Not Go Here Terrible Service and unclean. Manager failed to look at the list for waiting customers that were waiting for 15 mins plus and went and sat who he saw fit even the fact that we are a gay couple came into thought cause all he sat was straight couples before us and made us wait 🤬. Also he seats guest at nasty dirty tables didn’t even bother wiping it down! I would not recommend this place and would contact the owner they need new management and customer service sucks 

Business response:

Thank you for providing your feedback and letting us know about this issue, Albert. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com 

LuAnn Littlefield-Cook's profile image
LuAnn Littlefield-Cook 
6 years ago

I had the all you can eat fish and it was disgusting. Hush puppies were like eating rubber. Won’t go back. 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com 

David Saladin's profile image
David Saladin 
6 years ago

Nasty Nasty Nasty GOODYEAR LOCATION Hillbilly waitress comes up wiping the sleep out of her eyes and scratching the inside of her ears with a pen. While sitting at the counter we watched her repeatedly hold glasses with her hands and dip them in the ice machine. Also pick up lemons with her bare hands and put them in drinks and fill syrup containers with fingers down in the cups. No shame here LOL 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Tracey Hollmann-Hertzog's profile image
Tracey Hollmann-Hertzog 
6 years ago

Started with a cup of coffee and no spoon to stir it. Waitress never came back once to fill coffee or my water. Had to ask for a knife as well once my food came. My husbands chicken fried steak tasted burnt/over cooked. And the potatoes were the same. He had one bite and was done. Every thing tasted “Well done”. 2nd time I have gone and been disappointed in the food. 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Frequently asked questions about Black Bear Diner Goodyear

How is Black Bear Diner Goodyear rated?

Black Bear Diner Goodyear has a 4.3 star rating with 6,707 reviews. 

When is Black Bear Diner Goodyear open?

Black Bear Diner Goodyear is open now. It will close at 10:00 p.m.