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Black Bear Diner Lakewood
- Restaurants
- Lakewood, WA
About this business
Location details
10115 S Tacoma Way, Lakewood, WA, 98499, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
got there at 1 didn't eat til 2:30,, didn't see no manager around worst service ever
Business response:
Oh, no! It seems like we missed the mark. If you wouldn?t mind taking the time, please privately message us and let us know how we could have made your experience better.
got there at 1 didn't eat til 2:30,, didn't see no manager around worst service ever
Waited an hour and a half for our food. Customers that came in after finished and left. Waitress mentioned an issue with the ticket system and our food would be the next order out. This was not the case. After 10 more minutes and talking to the manager, we left. Manager didn't even offer to check the status of our meal personally. I heard so many good things but I left hungry and annoyed.
Business response:
It would be hard to feed your inner bear like that :( We would appreciate the chance to address this personally. Please email us with some detail and we will be in touch soon! info@blackbeardiner.com
Waited an hour and a half for our food. Customers that came in after finished and left. Waitress mentioned an issue with the ticket system and our food would be the next order out. This was not the case. After 10 more minutes and talking to the manager, we left. Manager didn't even offer to check the status of our meal personally. I heard so many good things but I left hungry and annoyed.
I love this place!!! I’ve had breakfast several times there and just had dinner celebrating my mother in laws 80 birthday on Feb. 14th!!! And they even sang to her:) good prices and great food. I highly recommend this place!!!
Business response:
Thanks Erma! We loved having you all in to celebrate :)
I love this place!!! I’ve had breakfast several times there and just had dinner celebrating my mother in laws 80 birthday on Feb. 14th!!! And they even sang to her:) good prices and great food. I highly recommend this place!!!
This use to be a frequent location for breakfast, that my girlfriend, and I use to attend every Weekend or so. One day, I decided to order the Patty Sausage meal, which they say is hand prepped themselves with special recipe, and special it recipe it was! As I began to eat my meal, I noticed an extremely hard OBJECT in the bite that I hate taken, leading me to believe it was just regular bone matter in the meat, that’s where I was wrong. As I started to spitting out piece of food onto my plate to see what the object was, I ... read more
Just walked out because two tables that got there after us got their food before we did never going back
Business response:
Phil - We are so sorry to hear you did not get the full experience of feeding your inner bear with us. If you do not mind taking the time, please email us at info@blackbeardiner.com and give us more detail on your visit and how we could have made your experience better.
IT WAS THE WORST I'VE EVER HAD THEY'RE HAD TO REMAKE MY DINNER THREE TIMES AND IT STILL WASN'T RIGHT
Business response:
Thank you for getting in touch. We are sorry to hear your experience at Black Bear Diner was not up to snuff. We work hard to make sure every customer leaves happy and satisfied with the delicious food and great service, and when that does not happen, we want to make it right! If you do not mind taking the time, please fill out the form from the link below with some details about your visit, and we will do our best to make it right! https://blackbeardiner.com/contact/
Frequently asked questions about Black Bear Diner Lakewood
How is Black Bear Diner Lakewood rated?
Black Bear Diner Lakewood has a 4.4 star rating with 4,696 reviews.
When is Black Bear Diner Lakewood open?
Black Bear Diner Lakewood is closed now. It will open at 6:00 a.m.