This profile has been claimed by the business owner or representative.
Black Bear Diner Madera
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
ordered breakfast they were out of hash browns and country potatoes at 6pm. shame!!!!
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
RecommendedYes yes yes yes yes yes yes
Today I went and the waitresses Were not sitting people down ..there was a line of people waiting to be seated They stared at everyone and said nothing !! They waitress sat two people down and stopped .. more and more people were coming in the restaurant and no one was being seated it was ridiculous!! The waitress said sorry there’s only two of us in a very rude tone .. The time we had waited to be seated was about 35 min and still no one was sitting us down .. smh Please don’t make the customers wait that long to be seat... read more
We were told no inside eating but you had a tent outside! Well, you had a PVC frame with lights but no coverage. How is that a tent. It was a cool windy day! We did not stay to eat!
Business response:
Sandy Cooper , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Prejudiced people Bad service
Business response:
Kenneth Nelson , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
Recommendedfriendly staff, fast service.
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
Worst place ever! Never came back to table, took over an hour to make a blt! I had to call on the phone to get them to bring my check. Skip Madera and keep driving!
Business response:
Geneva Arnold , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
two poached eggs on the plate one nice size and runny the other a tiny overcooked piece of yolk when complained they didn't fix it
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and we will be in touch with you.
Frequently asked questions about Black Bear Diner Madera
How is Black Bear Diner Madera rated?
Black Bear Diner Madera has a 4.3 star rating with 3,084 reviews.
When is Black Bear Diner Madera open?
Black Bear Diner Madera is open now. It will close at 9:00 p.m.