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Black Bear Diner Milpitas
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Verry good
Verry good
Business response:
Thank you for providing your feedback and letting us know about this issue, Ngoc. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
Business response:
Thanks for the review Francisco
We go to location quiet often. We always have a great experience but yesterday was something else. Our server yesterday was just not good. He took down our order then came back 10mins later saying they have no spaghetti. My son loves the spaghetti there we were in shocked and the server goes yes sorry but we have no pasta at all. I was very surprised by that. I knew from that moment on we should have left, But no we stayed. Ordered him a bacon cheeseburger instead. My daughters plate comes with a salad we didn't get that. We... read more
Business response:
I'm sorry to hear this Jennifer :( With our menu change last month, the spaghetti was removed. I hope the little cub can find a new favorite soon. We want your meals done just right, so please let us know and we will make it right for you! We appreciate your feedback and will use it as a training opportunity.
We go to location quiet often. We always have a great experience but yesterday was something else. Our server yesterday was just not good. He took down our order then came back 10mins later saying they have no spaghetti. My son loves the spaghetti there we were in shocked and the server goes yes sorry but we have no pasta at all. I was very surprised by that. I knew from that moment on we should have left, But no we stayed. Ordered him a bacon cheeseburger instead. My daughters plate comes with a salad we didn't get that. We... read more
Food is okay but the service!!! Asked 4 times for hot tea, asked 3 times for dinner salad, asked several times to get my eggs that had to be returned! Scrambled eggs! Not hard stuff. Asked for silverware! It went on and on!!
Business response:
Can you send me a private message with your contact information so my manager can reach out to you? I know he would appreciate the opportunity to speak with you directly.
Food is okay but the service!!! Asked 4 times for hot tea, asked 3 times for dinner salad, asked several times to get my eggs that had to be returned! Scrambled eggs! Not hard stuff. Asked for silverware! It went on and on!!
Business response:
Please private message us with your contact information. My managers would like more information on your review.
Frequently asked questions about Black Bear Diner Milpitas
How is Black Bear Diner Milpitas rated?
Black Bear Diner Milpitas has a 4.2 star rating with 3,472 reviews.
When is Black Bear Diner Milpitas open?
Black Bear Diner Milpitas is open now. It will close at 9:00 p.m.