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Black Bear Diner Milpitas
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
The service was horrible, no one came to us for 15 minutes after we were seated and the restaurant was not busy at all. One waiter helped all tables around us but not us. Very disappointed!
Business response:
It would be hard to feed your inner bear like that. :( Can you send me a private message with contact information so my General Manager can reach out to you? I know he would appreciate the opportunity to speak with you directly.
The service was horrible, no one came to us for 15 minutes after we were seated and the restaurant was not busy at all. One waiter helped all tables around us but not us. Very disappointed!
It was my first time the server left without telling .The manager became the server .Not worthit
Business response:
It would be hard to feed your inner bear like that. :( Can you send me a private message with contact information so my General Manager can reach out to you? I know he would appreciate the opportunity to speak with you directly.
The quality of the food, portion size and service (our server was very good and accomodating) are usually good here. But, because we were seated in the section near the counter/grill, we could see the food orders coming/going. It seemed very chaotic and unorganized. My son's order didn't arrive when mine did, so I was finished eating before his food even arrived. Our server offered him a shake, soup, etc. but we passed on that. The main reason for the 2 stars is that the last few times I have been here, the restrooms ... read more
Business response:
We're sorry to hear you didn't get the full experience of feeding your inner bear. :( If you'd like to message us privately with your contact information our manager would love the opportunity to speak with you and win ya back.
The quality of the food, portion size and service (our server was very good and accomodating) are usually good here. But, because we were seated in the section near the counter/grill, we could see the food orders coming/going. It seemed very chaotic and unorganized. My son's order didn't arrive when mine did, so I was finished eating before his food even arrived. Our server offered him a shake, soup, etc. but we passed on that. The main reason for the 2 stars is that the last few times I have been here, the restrooms ... read more
Business response:
Can you send me a private message with contact information so my manager can reach out to you? I know he would appreciate the opportunity to speak with you directly.
Business response:
We will let management know. Thank you for your review Doug!
OK place for breakfast. Long wait. Was hoping to see the mascot, who sometimes makes an appearance. ;-)
Business response:
You never know when Biscuit might appear :)
Frequently asked questions about Black Bear Diner Milpitas
How is Black Bear Diner Milpitas rated?
Black Bear Diner Milpitas has a 4.2 star rating with 3,472 reviews.
When is Black Bear Diner Milpitas open?
Black Bear Diner Milpitas is open now. It will close at 9:00 p.m.