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Black Bear Diner Pleasanton
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedThis place is the best place in town huge plates, great food and great service!
For a group of 20+ service was fast, friendly and a nice touch of the happy birthday song and dance! We will be back.
we're here right now. the food came out with the potatoes mixed up (order switched between us) and prepared to the point to where they were nearly inedible. The food had nearly no flavor all across the board. very disappointing experience from a usually-reliable restaurant.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
So I’m writing this with you while I’m still sitting here I wanted to leave but my wife said no so we order some breakfast she orders a fat free milk takes a giant Drink of it and it’s curdled and spoiled so I tell the guy and he just keeps taking someone else’s order so I take it up to the counter and tell the manager Jesus milk is spoiled can I get some water so she can rinse he mouth out He has our Waiter bring her over a water he smirks and walks away I’m like you’re not even gonna say sorry or apologize no didn’t get sh... read more
Business response:
Brian Jones , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Went to Black Bear Diner in Pleasanton Ca last night. All three servers including the manager had masks on however they were around their neck or under their chins 90% of the time. Our primary server never had her mask on correctly and the other two moved them on and off the entire time. I’ve been vaccinated but am at risk. I won’t be going back. The pic isn’t very clear but if you zoom in you can see Sophia our server with her mask under her chin.
Business response:
Thank you for providing your feedback and letting us know about this issue, Shelly. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Pleasanton
How is Black Bear Diner Pleasanton rated?
Black Bear Diner Pleasanton has a 4.2 star rating with 2,823 reviews.
When is Black Bear Diner Pleasanton open?
Black Bear Diner Pleasanton is open now. It will close at 10:00 p.m.