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Black Bear Diner Pleasanton

4.2

About this business

Location details

WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.22,823 reviews
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Gary Klein's profile image
Gary Klein 
5 years ago

service was extremely slow, food was not cooked how I asked. Sent food back and came back wrong again. Will not go back or recommend to anyone. 

Veronica Molina-Carranza's profile image
Veronica Molina-Carranza 
6 years ago

The cooks who prepare meal made it very dry over cooked , poor service not once did the waitress come see if needed anything 

Business response:

Veronica , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit  

Ronald Scott's profile image
Ronald Scott 
recommend  Recommended
6 years ago

Manager and Hostess & Food was GREAT !!!!! Waitress had the personality of a rock. Pitiful Waitress!!!!! 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. Keep Feeding Your Inner Bear!  

Renee Snyder's profile image
Renee Snyder 
6 years ago

went with birthday coupon. we are vegetarian and wanted cottage cheese or potatoes instead of meat. said it was $1.99 charge. fruit substitute only. screw that. left and went to Denicas down the street instead. thanks for treating vegetarians like crap Black Bear 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed, and we thank you for your feedback. 

Kandi Kim Black's profile image
Kandi Kim Black 
6 years ago

The waitress was absolutely fabulous ... but the food was not so good. And alot of food not there. As in out of food 😢😢😢 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. We look forward to another chance to feed your inner bear! 

Clive Blackburn's profile image
Clive Blackburn 
7 years ago

Food was great as usual. Service needs a little help. 

Clive Blackburn's profile image
Clive Blackburn 
7 years ago

Food was great as usual. Service needs a little help. 

Frank Laarakker's profile image
Frank Laarakker 
7 years ago
Paul Batsel's profile image
Paul Batsel 
7 years ago

I had a new York steak and it tasted like it had been soaked in water overnight no flavor at all. service was good. 

Frequently asked questions about Black Bear Diner Pleasanton

How is Black Bear Diner Pleasanton rated?

Black Bear Diner Pleasanton has a 4.2 star rating with 2,823 reviews. 

When is Black Bear Diner Pleasanton open?

Black Bear Diner Pleasanton is open now. It will close at 10:00 p.m.