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Black Bear Diner Sparks
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:00 p.m. | |
| Tue | 6:30 a.m. to 9:00 p.m. | |
| Wed | 6:30 a.m. to 9:00 p.m. | |
| Thu | 6:30 a.m. to 9:00 p.m. | |
| Fri | 6:30 a.m. to 9:00 p.m. | |
| Sat | 6:30 a.m. to 9:00 p.m. | |
| Sun | 6:30 a.m. to 9:00 p.m. |
Your service was horrible I don’t know if this is bo to poor management but I will never set foot on any of the Black Bear diners again there is other restaurants to choose from you’re not the only place your customer service stinks 😡😡😡
Business response:
Sylvia , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
This morning I ordered breakfast and it had a fruit bowl. I noticed the strawberries had mold in them. I bring it back in and tell the lady at the register. Her response was “well we can give you a new fruit bowl or give you free meal coupons for 2 people. But the mold is on the inside of the fruit so it’s not really a big deal.” This is a food establishment where children eat and they’re okay with mold being on fruit as long as it’s not on the outside. I will not stop writing this comment no matter how many times it gets de... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I have enjoyed the food in the past. today I got an open face turkey and they forgot to put the gravy on. I called and the manager lied and said she personally put 6 oz of gravy on herself. My turkey was dry. the plate was dry. My potatoes were dry. the manager is rude and not truthful
Business response:
Thank you for providing your feedback and letting us know about this issue, Ken. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
They served broken crumbles of cornbread muffins, and had no baked potatoes. And didn’t intend to fix these items.
Business response:
Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
TRUCKER RANT!! everything I wanted ( healthier) was not available to be made. meaning they refused to grill my chicken but... they'd be more than happy to FRY IT!! They brought out my order of which the only thing that was good on there was the sweet potato fries... the shake was gross... ( cold brew) hubby ordered a bear claw... she then tells him he had to order something else because someone else took his and they were out....so... he had to reorder... and wait again !!! then.... part of his order was wrong... she acted l... read more
Dont lie to vegetarian customers.! Asked if there was bacon in the soup. The waitress almost wanted to argue with us. We showed her a peice of bacon and she said it was a carrot. The manager apologized and made it right but we wont be going back.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Recommendedwe go there all the time mostly disappointments from where we have to stand up and ask for coffee to the cashier..food has gotten cold from not being served right away...but a month or so..it has gotten better..more friendlier staff and we always want to Merily's table. She knows we needed some coffee every now and then..her check up so often with us is excellent..We Love her..Very Good Experience Today..Mostly are Smiley and Friendly.
Business response:
Thank you so much for your kind words, Eterna Ortiz. We really appreciate you taking the time out to share your experience with us. Keep Feeding Your Inner Bear!
Recommendedwowowowowowowowowowowowow
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
awful service no one knew what was going on. forgot about us, brought my 2 year old grandson they asked if we needed a high chair then never brought it. Then took our food to the wrong table twice and then started yelling out what she had in her hand to find the correct table.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. Sparks@blackbeardiner.com
Frequently asked questions about Black Bear Diner Sparks
How is Black Bear Diner Sparks rated?
Black Bear Diner Sparks has a 4.3 star rating with 4,281 reviews.
When is Black Bear Diner Sparks open?
Black Bear Diner Sparks is open now. It will close at 9:00 p.m.