This profile has been claimed by the business owner or representative.
4220 Gate Way Dr, Whistler, BC, V8E 0Z7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was excellent only parking was paid
Business response:
Thank you for your kind feedback. We’re delighted to hear that you enjoyed your stay and found everything excellent. We appreciate your note regarding parking fees — as parking in Whistler Village is managed independently, charges do apply, but we’ll continue to explore ways to make this clearer for future guests. We hope to welcome you back to Blackcomb Lodge again soon. Warm regards,
The staff were very polite and friendly. I found the hotel itself run down and old, the room had a very strange arrangement with the TV on an inconvenient wall - difficult to see from the bed. My room was above the main village walkway and it was extremely loud until 3 am, making it difficult to sleep.
Business response:
Thank you for taking the time to share your detailed feedback. We’re pleased to know our team’s courteous service left a positive impression, though we’re very sorry to hear that the room layout and surrounding noise impacted your comfort. As one of Whistler’s most centrally located properties, our proximity to the Village does bring vibrant energy, though we understand it can occasionally result in noise. Your comments about the room arrangement and overall condition have been noted and will be shared with our management te... read more
Business response:
Thank you so much for your fantastic rating! We’re delighted to hear you enjoyed your stay and hope to welcome you back to Blackcomb Lodge soon.
Was a problem with our room when we arrived. Staff were very apologetic and did what they could to accommodate. We were updated to a suite however it was very outdated with several issues in the room. The large mirror was broken. The built in microwave was broken- door wouldn’t close so the light in the microwave lit up the room all night. Was unable to access the cord to unplug it. The light in the bathroom buzzed every time it was turned on as it was ready to burn out. Balcony overlooked the busy part of the shopping area ... read more
Business response:
hank you for taking the time to share such a detailed review of your experience. We sincerely regret the challenges you encountered upon arrival and the maintenance issues noted during your stay. While we’re pleased to hear that our team handled the situation with professionalism and care, it’s clear that the condition of your suite and the surrounding noise detracted from your comfort. Please be assured that your comments regarding the mirror, microwave, and lighting have been passed along to our maintenance team for immedi... read more
Good hot tube and pool
The hotel is fine for the price in Whistler, but be aware, it is very noisy due to its location, and the noise lasts into the night. Would not recommend if you don't like club music or have children, etc.
Generally everything is good.
It is right in the village and so convenient. Staff was super friendly, the manager was there guiding us where to park etc and gave us an upgrade just for stay. Super friendly staff
Blackcomb Lodge has a 3.6 star rating with 2,759 reviews.
Blackcomb Lodge is open now. It will close tomorrow at 12:00 a.m.