About the Author

"Anil Panguluri is the SVP of Products at Birdeye, the top-rated digital customer experience platform. Anil has over 20 years of experience in product management and is passionate about creating solutions that boost customer engagement and loyalty. In his role at Birdeye, he spearheads product vision and strategy, ensuring the delivery of innovative and scalable solutions. His diverse experience gives him unique perspectives that enrich Birdeye's mission to empower businesses." Connect with Anil Panguluri on LinkedIn.