About the Author

"Naveen Gupta is the Co-founder and CEO of Birdeye, the top-rated reputation management and digital customer experience platform. An accomplished entrepreneur and product innovator, Naveen has extensive experience managing startups and overseeing large-scale P&Ls at Fortune 500 companies. With an Executive Education from Harvard Business School, an MBA in Finance from NYU Stern & London Business School, and a B.S. in Electrical Engineering from BITS Pilani, Naveen's expertise spans product innovation, management, marketing, sales, and more. Under his guidance, Birdeye has emerged as a key player in AI-driven digital solutions for local brands and businesses." Connect with Naveen Gupta on LinkedIn.