About the Author

"Yang Chao is the Chief Financial Officer at Birdeye, the premier platform in reputation management and digital customer experience. Her extensive experience across SaaS, B2B, and B2C sectors has established her as a leader in guiding companies through significant growth phases. Yang’s expertise lies in her capacity to handle complex financial operations and drive strategic business decisions. Her role at Birdeye involves leading the Finance, Accounting, Revenue Operations, Legal, and Strategy teams. Her expertise in scaling businesses and optimizing operations has been instrumental in propelling the company's growth and success." Connect with Yang Chao on LinkedIn.