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Bluebird Care Alton, Petersfield & Havant

4.8

About this business

Location details

6 Rotherbrook Court, Bedford Rd, Petersfield, GU32 3QG, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.862 reviews
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Anni M's profile image
Anni M 
a year ago

My dad has returned home after a fall and long stay in hospital/respite care. It has only been possible for him to be at home with the excellent care that Bluebird Care has provided. There are three main things that have been really important: professional, responsive care; very good communication and thirdly, exceptional service. For example, someone visited both my dad in his care home and myself to hear what he needed from both our perspectives. The first few weeks of care visits were flexible and meant my dad could see w... read more

Business response:

Thank you for leaving such a detailed review. We really appreciate you taking the time to send your feedback and we're delighted you and your dad are so satisfied with our service. We will share your review with the team and if there is anything else we can do, please get in touch. 

C T's profile image
C T 
a year ago

Bluebird Care has really helped my mum who has dementia, a condition that has worsened over the last year. Nearly all the carers have been very considerate and have allowed Mum to maintain her dignity whist her continence and ability to dress and care for herself have deteriorated. My mum was always ready to laugh and thoroughly enjoyed the company. The reason we have ended the care package is because my mum's condition had reached a stage where she was no longer safe in her own home and had to move into full-time care. 

Business response:

Thank you for taking the time to leave your feedback. We are very happy to hear you were so satisfied with Bluebird Care and it was a pleasure to support you and your mother during your time with us. 

S E's profile image
S E 
a year ago

An excellent care provider with excellent staff both visiting the home and in the office also. My Mum always looked forward to the carer's visits and the help they gave was invaluable to her. When Mum fell the carer was so professional yet still gave Mum words of comfort which helped immensely while waiting for the ambulance. 

Business response:

Thank you for your review. We really appreciate your lovely feedback and will share this with our team. 

C H's profile image
C H 
a year ago

I have had six different carers during the month since starting with your company. They have all been extremely good. However, I do find the lack of continuity rather confusing, especially as I suffer from dementia. Rightly or wrongly I have the impression the administrative side of the company is not as professional as the carers themselves. 

Business response:

Thank you for leaving a review. We are very pleased to hear you are happy with our care assistants and we will look into your feedback about the continuity. 

S C's profile image
S C 
a year ago

I became a service user/client in May 2024 and was very impressed with my first enquiry telephone call to Bluebird Care, which was answered with interest, help, empathy, understanding and respect which I really appreciated. All the staff are kind, helpful and supportive. Recently, while the carer was with me when I received a telephone call telling me a very dear friend of more than forty-five years had died, the carer was so supportive and kind which I will never forget. Bliebird gives support, care, encouragement and compa... read more

Business response:

Thank you for submitting such a lovely review. We really appreciate your positive feedback about our care service and will share your kind words with our team. 

J K's profile image
J K 
a year ago

Bluebird has been great! My mother-in-law was reluctant to accept she needed some care but the initial meeting was so gentle and thorough, it put her mind at rest. The regular carer is absolutely lovely and my mother-in-law looks forward to her visit. Thank you, Bluebird. 

Business response:

Thank you for taking the time to send us such a lovely review. We appreciate such great feedback and will share your comments with our team. 

Bruce K's profile image
Bruce K 
a year ago

We’ve had an extremely positive experience with Bluebird. They have been both supportive and caring for my mother, without being intrusive. The carers themselves have been delightful, helping mum when necessary and very pleasant to deal with. Support from the office has also been great. Many thanks. 

Business response:

Thank you for your lovely review. We are delighted you are so satisfied with our service, and we will share your kind feedback with our team. 

Lloyd W's profile image
Lloyd W 
2 years ago

My mother is always pleased with the service she receives and both of us are very happy with all that they do. The carers are very kind and supportive, help in many ways. 

Business response:

Thank you for sending your feedback. We're delighted to hear you and your mother are pleased with our service, and we will share your comments with our team. 

S P's profile image
S P 
2 years ago

I find Bluebird most willing to do anything you require and enquire how you feel and if you don't sound healthy or happy they report it to the office. They are always happy and cheerful and leave you feeling the same. 

Business response:

Thank you for your lovely feedback. We appreciate you taking the time to leave a review and will share your kind comments with the team. 

Frequently asked questions about Bluebird Care Alton, Petersfield & Havant

How is Bluebird Care Alton, Petersfield & Havant rated?

Bluebird Care Alton, Petersfield & Havant has a 4.8 star rating with 62 reviews. 

When is Bluebird Care Alton, Petersfield & Havant open?

Bluebird Care Alton, Petersfield & Havant is closed now. It will open at 8:30 a.m.