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Bluebird Care Alton, Petersfield & Havant
- Home Health Care
- Petersfield
About this business
Location details
6 Rotherbrook Court, Bedford Rd, Petersfield, GU32 3QG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been extremely pleased with the care my mother has received and every member of staff I have met has been courteous and helpful. It is reassuring that their systems inform you of the carer who will be visiting and the time of their arrival. They actually listen which makes a huge difference. So far I am impressed with their service.
Business response:
Thank you for leaving your feedback. It means a lot to us and we really appreciate you taking the time to review us.
The regular carer is very helpful, she phoned me to let me know when food is running out and toilet paper. She is also helpful at bedtime leaving my mother-in-law's bedtime pants out with her night clothes to remind her to wear them. She is very polite and they seem to be getting on really well.
Business response:
Thank you for submitting a review. It's great to read your positive feedback and we'll pass your comments to the care team.
I have had a daily carer from Bluebird for the last 18 months to wash/shower and dress my wife who is confined to a wheelchair and suffers from dementia. Without exception, the carers provided by Bluebird have provided first-class support and dealt with a wide range of challenges with calmness and professionalism. Bluebird have been responsive to changes in requirements from the timing of visits to the adoption of new showering facilities. Online access to their care management system gives instant access and assurance when ... read more
Business response:
Hi David. Thank you for taking the time to submit your feedback. We were delighted to read your positive review and are proud to be making a difference to you and your wife.
Service has been very good and in keeping with what I expect from Bluebird. My care was transferred from Coventry to Portsmouth when I stayed with my daughter for three weeks and the handover was excellent.
Business response:
It's our pleasure to support you and we're very grateful to you for submitting your feedback.
I am very happy with Bluebird Care and am extremely grateful for their help.
Business response:
Thank you for sending us your positive feedback. We're happy to be supporting you and will pass your comments on to the team.
We realised that my 98-year-old mother was in desperate need of care in May, 2022. She was definitely on a downward spiral, not looking after herself and getting increasingly forgetful. Bluebird was recommended to us by the local district nurse. From day one things started to improve and I would say that my mother has turned around 100%. She was clinically diagnosed with unspecified dementia but she looks so much healthier and happier now. The carers that Bluebird provide are excellent. They always treat her with the utmost ... read more
Business response:
Thank you Tony for leaving such a lovely review and recommendation. It's a pleasure to help you and your mother and we love to hear that she is happier and healthier than before.
Bluebird Care gives excellent support and care. Always polite and courteous. The carers treat my mother with respect and dignity and always make sure she has everything she needs. Thank you.
Business response:
Thank you for sending such lovely feedback! Our team will be very happy to read this.
Just started with Bluebird Care after disastrous episodes with previous agencies. Excellent communication with the staff member who handled the paperwork and a smooth handover. My daughter's carer seems to know exactly what she is doing and is encouraging and helping my daughter to become more independent.
Business response:
Hi Kathleen, great to hear of your smooth start with us. Thank you for leaving this feedback, we will pass it on to our team.
Bluebird were recommended to me by two trusted friends, when my mother began to need regular care visits. From the start, the Petersfield branch were really good to deal with, a very professional and friendly organisation. Mum was very pleased with the quality and friendliness of the carers, who she grew to know well. I can't fault the service we had from Bluebird.
Business response:
You're welcome Michael and thank you for your lovely words. We're happy to help.
Frequently asked questions about Bluebird Care Alton, Petersfield & Havant
How is Bluebird Care Alton, Petersfield & Havant rated?
Bluebird Care Alton, Petersfield & Havant has a 4.8 star rating with 62 reviews.
When is Bluebird Care Alton, Petersfield & Havant open?
Bluebird Care Alton, Petersfield & Havant is closed now. It will open at 8:30 a.m.