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Bluebird Care Central Bedfordshire
- Home Health Care
- Bedford
About this business
Location details
The Rufus Centre, Steppingley Rd, Flitwick, Bedford, MK45 1AH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Office staff have always accommodated any queries we may have had on any particular issues. A reasonably good level of consistent staff which has helped with the understanding of the user's regular needs. We have learnt the need for carers' notes to be very specific to ensure requests are adhered to.
Business response:
Thank you very much for taking the time to review Bluebird Care Central Bedfordshire.
Amazing support given to my mum. The carers were all fantastic, friendly and professional. I wouldn't have trusted another agency to have supported her. She loved their visits and looked forward to a chat with them all.
Business response:
Hi, thank you for your lovely feedback, so glad we could be there for you both.
Everything runs smoothly. Carers do a good job and are happy doing it. I get a regular rota so I know who is coming. Carers arrive on time and are very nice to my daughter and treat her with dignity. Overall we are very happy.
Business response:
Thank you so much for your kind words. It means a lot to us all at Bluebird Care.
All the carers visiting my mother were kind and sympathetic to her needs. Visits were increased as necessary and the new carers were equally quick to form a relationship that was sometimes difficult to achieve. Well done Bluebird for employing the best!
The carers all seem great, however, one is much more shall we say 'laid back' on her visits, tending to sit and read the paper, rather than interact with Dad as the others do. The others are great at chatting to him, despite the fact that you can't really understand what he is saying. I've had a few phone calls from the carers when they've noticed something that isn't quite right. I appreciate these calls as again it shows they are watching out for him properly.
Bluebird Care has an excellent structure in place and they have been providing the care service to meet my mother's needs. The majority of staff are polite, professional and understanding. The management do their best to resolve any concerns and make improvements to maintain good standards.
Excellent service both with care and administration. All carers are very kind, caring, helpful, and dignified with their work. They are a friendly face to look forward to seeing. The office staff is very friendly and helpful with any queries and sort things out quickly.
Carers always on time, always polite and treat my friend with respect. Nothing is too much trouble. They routinely wear aprons and gloves, and now are also wearing masks to comply with Covid-19 guidance. I would gladly recommend them to others in the area.
My wife is blind with two stomas. She gets a care call every morning to help her shower, dress and change her bags. All the lovely Bluebird Carers are kind, courteous and friendly and they are always punctual to the best of their ability. They take their time to do the best job they can with no rushing. The office will always try to accommodate any last-minute changes to time due to appointments or illness.
Frequently asked questions about Bluebird Care Central Bedfordshire
How is Bluebird Care Central Bedfordshire rated?
Bluebird Care Central Bedfordshire has a 4.8 star rating with 33 reviews.
When is Bluebird Care Central Bedfordshire open?
Bluebird Care Central Bedfordshire is closed now. It will open on Monday at 8:30 a.m.