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Bluebird Care Gosport
- Home Health Care
- Gosport
About this business
Location details
Unit 53 Basepoint Business Centre, Aerodrome Road, Gosport, PO13 0FQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good social visits from staff especially one who mum developed a good bond. Bluebird are professional and always willing to listen. Had a slight problem when mum went into hospital, but it was soon resolved.
Business response:
Thank you for the review. We are really glad to hear that your issue was resolved hastily. We thoroughly enjoyed caring for your mother.
I find it difficult to rate the services and staff, some are very good and some less so. Generally things tick along, but queries are always dealt with promptly. It is enabling my Mother to live at home.
Business response:
Thank you for getting in touch and leaving a review. I am grateful that you feel queries are dealt with well. I will ask my colleague Candi to touch base with you to discuss any areas of improvement we can discuss with our team members to make yours and your mother's experience with us more beneficial.
I have been using Bluebird to care for my mother, who has dementia for aprox a year. The initial introductory meeting was great and they asked lots of questions to fully understand what mum's needs and interests were. The ladies that visit mum are all punctual, polite, friendly and professional. They ensure mum is happy, has her personal care completed and that she is hydrated and fed. Any minor issues I have raised have been dealt with promptly by Candy. I have awarded 4/ 5 stars as the ladies sometimes did not follow all m... read more
Business response:
Thank you so much for the lovely review. We all enjoy visiting your mum and we are glad to hear you both feel safe.
I have found everyone at Bluebird Care very helpful. Candi came out on a home visit and met me and my two sisters (Sue and Sandra) Sue being the sister having carers. Candi was very accommodating in every way, advising us if we have any concerns to be in touch straight away.
Business response:
Thank you for your review. We really appreciate the feedback. We are glad you are happy with the care provided and support from Candi and the team.
Always available for a call, the office staff are friendly and go out of their way to help. The carers are compassionate and capable and as someone who has never left her mum in anyone's care before, i soon felt reassured. I would recommend Bluebird Care, and have done already.
Business response:
Thank you for completing a review. We are glad that you are happy with the care provided for your mother and we continue to enjoy supporting her. It is a big step having someone come into the home and help and we are really glad that you are reassured and feel that we can for her well and with compassionate.
I have found bluebird very courteous and helpful. We have not been using them for very long but have no complaints to date. My only comment is that the weekend charges are substantial especially for a couple. Unfortunately I don't know how long my parents income can sustain this as they are self funding and any income/savings is rapidly being eaten up. I appreciate your staff need to be fairly rewarded for their hard work and empathy but would be grateful if there could be any discount for a couple.
Business response:
Thank you for getting in touch and completing a review. We are glad that you are happy with the care provided. The couples rate that your parents are on is a cheaper option to paying for 2 people however I appreciate that it is more than the single person rate. I will ask my colleague Candi to contact you to see if there is anything we can do to help.
I found all the ladies who cared for me were lovely, kind and very helpful, did everything I asked them to do for me. I would like to thank them all.
Business response:
Thank you for taking the time to provide this feedback. Its excellent to see you have had such a good experience with our service and I look forward to passing on your comments to those who have had the pleasure of visiting you. Thank you again for taking your time to do this its so valuable to us and we hope to be help when needed.
Very supportive visits. Practical and emotional support domestic support. Encourages outside adventures but does not over pressurise mum, Find twice weekly visits very good.
Business response:
Thank you so much for taking the time to share your fantastic feedback. We're delighted to hear that you're pleased with the service; supporting your mum is truly a pleasure.
Always pleasant to have the visit, especially as I live alone (I am 98 years of age).
Business response:
Thank you for your feedback. We enjoy visiting you and hope you continue to enjoy our visits.
Frequently asked questions about Bluebird Care Gosport
How is Bluebird Care Gosport rated?
Bluebird Care Gosport has a 4.4 star rating with 54 reviews.
When is Bluebird Care Gosport open?
Bluebird Care Gosport is closed now. It will open at 9:00 a.m.