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Bluebird Care Gosport
- Home Health Care
- Gosport
About this business
Location details
Unit 53 Basepoint Business Centre, Aerodrome Road, Gosport, PO13 0FQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Support provided at short notice was generally fine with two individuals providing a very good service.
Business response:
Thank you for your review, we always strive to improve our service. We will contact you to find out what we could have specifically done to have achieved a higher rating from you.
The staff are all very pleasant, punctual and friendly. The service they provide is carried out very efficiently.
Business response:
Thank you for your review, Pauline, we appreciate all feedback!
I am more than satisfied with my care and wish I had done it before. It is so lovely for someone to help me with what is usually so difficult. Also, the carer is so kind and thoughtful, making me a nice cup of tea while I recover. I thought I would find it all embarrassing, but no she is so professional.
Business response:
We thank Sylvia for her review, she is a very lovely customer who I know our care assistants look forward to visiting!
Very thorough and engaging with my father. Compassionate and caring.
Business response:
Thank you for your review, Joanna, we always strive for excellent service for our valued customers.
The care staff were always willing to do anything they were asked to do. They were prompt good humoured and worked with both of us. Usually some household tasks like ironing followed by the exercises given by the physio. Also, post-stroke paper and pencil exercises.
A very smooth organisation and administration. The carer is punctual, friendly and very competent and obviously has a genuine interest in her 'patient'. Often performs extra tasks such as bringing in/putting out bins etc. Impressive overall so far.
This team is everything you could hope for when one of your family members needs care. From the moment I contacted them almost 8 months ago, they have been not only professional, effective, organised and reliable; but they have been compassionate, generous, supportive, helpful and warm. In the really difficult moments, when all the other organisations have let us down, the Bluebird team have helped us to believe that creating a lifestyle for my Father that is worth living was possible. They have helped guide us through gett... read more
Bluebird is extremely good. My parents need care four times a day. The carers are always on time, friendly, helpful and do all that is asked of them. My parents have built up friendships with some of the carers as they look forward to them coming into help with all their daily needs. We could not manage without them.
I would not recommend this company. I found the staff to be of very mixed ability. Some were very caring and provided a good service whilst others did the minimum and did not recognise the emerging needs of their patient. Meals were left inaccessible to my father and his basic hygiene was left unattended on several occasions. The carers' focus appeared to be entirely on following their check list whilst there was little recognition of changes in my father's deteriorating condition. With one exception, I did not feel that the... read more
Business response:
Thank you for taking the time to share this, Jackie. We're sorry to read your experience of our care for your father, and we understand how worrying it must have been to have concerns about his wellbeing. The issues you've described, including meals being left inaccessible and his changing needs not being recognised, are things we take very seriously. Every person we care for deserves attentive, responsive support, and we're sorry this wasn't your father's consistent experience. We'd really welcome the chance to speak with y... read more
Frequently asked questions about Bluebird Care Gosport
How is Bluebird Care Gosport rated?
Bluebird Care Gosport has a 4.4 star rating with 55 reviews.
When is Bluebird Care Gosport open?
Bluebird Care Gosport is closed now. It will open tomorrow at 9:00 a.m.