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Bluebird Care Gosport

4.4

About this business

Location details

Unit 53 Basepoint Business Centre, Aerodrome Road, Gosport, PO13 0FQ, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.454 reviews
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M W's profile image
M W 
6 years ago

Support provided at short notice was generally fine with two individuals providing a very good service. 

Business response:

Thank you for your review, we always strive to improve our service. We will contact you to find out what we could have specifically done to have achieved a higher rating from you. 

Pauline H's profile image
Pauline H 
6 years ago

The staff are all very pleasant, punctual and friendly. The service they provide is carried out very efficiently. 

Business response:

Thank you for your review, Pauline, we appreciate all feedback! 

Sylvia B's profile image
Sylvia B 
6 years ago

I am more than satisfied with my care and wish I had done it before. It is so lovely for someone to help me with what is usually so difficult. Also, the carer is so kind and thoughtful, making me a nice cup of tea while I recover. I thought I would find it all embarrassing, but no she is so professional. 

Business response:

We thank Sylvia for her review, she is a very lovely customer who I know our care assistants look forward to visiting! 

Joanna S's profile image
Joanna S 
6 years ago

Very thorough and engaging with my father. Compassionate and caring. 

Business response:

Thank you for your review, Joanna, we always strive for excellent service for our valued customers. 

Diana N's profile image
Diana N 
6 years ago

The care staff were always willing to do anything they were asked to do. They were prompt good humoured and worked with both of us. Usually some household tasks like ironing followed by the exercises given by the physio. Also, post-stroke paper and pencil exercises. 

S E's profile image
S E 
6 years ago

A very smooth organisation and administration. The carer is punctual, friendly and very competent and obviously has a genuine interest in her 'patient'. Often performs extra tasks such as bringing in/putting out bins etc. Impressive overall so far. 

Vicki P's profile image
Vicki P 
6 years ago

This team is everything you could hope for when one of your family members needs care. From the moment I contacted them almost 8 months ago, they have been not only professional, effective, organised and reliable; but they have been compassionate, generous, supportive, helpful and warm. In the really difficult moments, when all the other organisations have let us down, the Bluebird team have helped us to believe that creating a lifestyle for my Father that is worth living was possible. They have helped guide us through gett... read more

A D's profile image
A D 
6 years ago

Bluebird is extremely good. My parents need care four times a day. The carers are always on time, friendly, helpful and do all that is asked of them. My parents have built up friendships with some of the carers as they look forward to them coming into help with all their daily needs. We could not manage without them. 

Rachel F's profile image
Rachel F 
3 years ago

We had experience of a previous care agency but went with Bluebird because they did shorter visiting times. Because of our experience with another supplier, I know that Bluebird fell short in a number of areas (the other provider was far superior and also cheaper). The management constantly came to us with problems rather than being solution-led and just kept trying to extract more and more money. Two or three of the carers were fabulous but others were not. When we tried to change carers (which they claim to be able to and... read more

Business response:

Thank you for your feedback, Rachel and I can understand your frustrations in relation to the concerns you have raised. I am glad you were happy with some of the care team because they thought highly of your mother. We hope that your parents settle in well to their new home and we wish you all the best. 

Frequently asked questions about Bluebird Care Gosport

How is Bluebird Care Gosport rated?

Bluebird Care Gosport has a 4.4 star rating with 54 reviews. 

When is Bluebird Care Gosport open?

Bluebird Care Gosport is closed now. It will open at 9:00 a.m.