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Bluebird Care High Wycombe & Slough
- Home Health Care
- Slough
About this business
Location details
31 Summers Rd, Burnham, Slough, SL1 7EP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My dad had a stroke in January 2024 and came home from hospital in March 2024 with extremely complex needs. Bluebird were brilliant right from the initial meeting, the carers were so kind and considerate, not only to my dad, but to the whole family. They looked after him so well for just over a year until he sadly passed away in April. My dad was treated with care and dignity at all times. The Office Staff were really supportive to us all and helped us get through this difficult year. We are extremely grateful to Bluebird Ca... read more
Business response:
Thank you for your lovely review. We're touched to hear about the positive impact our team had on your dad and your family during such a challenging time. It means a lot to know our staff provided the care, dignity, and support you needed. We're sorry for your loss and are grateful for your kind words and recommendation.
The carers always turned up on time and were courteous and kind to my husband. We couldn't have done without their help during a quite a worrying time. For that we will always be grateful. Office staff were also accommodating and pleasant when requesting changing of timetable.
Business response:
Thank you for your five-star feedback and for sharing your positive experience. We're extremely grateful for your kind words and will share these with the team.
I came home after fracturing my femur so had impaired mobility. I needed help with anything that demanded bending down ie shoes, socks, putting out rubbish, making beds, feeding the cat etc. The carers have been excellent, efficient, friendly and caring.I have no hesitation in recommending Bluebird Care.
Business response:
Thank you for sending us your feedback. We're so pleased you are satisfied with our service and really appreciate your recommendation.
I cannot rate this company highly enough, they are both professional and highly personable in all interactions with my mother. All the team have been a delight to deal with. A 100% satisfaction from my Mum and me!
Business response:
Thank you for your lovely feedback. It's a pleasure to support you and your mum, so we're delighted to hear of your satisfaction. We will pass your kind comments on to our team.
Bluebird carers are simply amazing. Not only do they do what you ask to be done, they think about what more can be done. They take a huge pressure off me and give my mum the best care possible. Very satisfied.
Business response:
Thank you for your lovely comments. It's a pleasure to support you and your mum, and we're delighted to hear you are satisfied with Bluebird Care.
As a family, we have greatly valued the support Bluebird Care has put in place for my parents. They have been able to develop a good relationship with their main carer, combined with support from other carers and additional support when needed. All the carers have been excellent, helpful and professional.
Business response:
Thank you for taking the time to submit a review. We are really grateful for your kind feedback and will share this with our team.
Overall, Bluebird Care provide an excellent service, whether it be on the phone with the office or with the carers that visit my mother.
Business response:
Thank you for your lovely feedback. It means a lot to us and we will share your kind comments with our team.
Professional and helpful service from all carers. When a change of carer is needed at short notice, it would be helpful if they could call out their names on entering the house, especially if they haven't visited before. Hope you will review the need to charge for appointment unless a month's notice is given to cancel. Still feel this is excessive, especially on death or emergency admission to hospital, A&E etc.
Business response:
Thank you for taking the time to leave a review. It's a pleasure to receive your five-star overall experience and hear that you are satisfied with our service. I will discuss your feedback with our team.
We have been using Bluebird Care for over six weeks now and have nothing but praise and gratitude for the wonderful care, kindness and thoughtfulness we have received. All the carers have been absolutely delightful. We are advised a week in advance as to who will be attending - if there are any changes, we are informed. The times the carers will arrive are always honoured which we have found most helpful; again, if there are to be any changes, we are informed and consulted. Based on our experience, we would have no hesitat... read more
Business response:
Thank you for taking the time to leave such a detailed review. It's a pleasure to support you and your family and we're delighted you're so satisfied with our service. We really appreciate your recommendation and will share your feedback with our team.
Frequently asked questions about Bluebird Care High Wycombe & Slough
How is Bluebird Care High Wycombe & Slough rated?
Bluebird Care High Wycombe & Slough has a 4.9 star rating with 106 reviews.
When is Bluebird Care High Wycombe & Slough open?
Bluebird Care High Wycombe & Slough is open now. It will close at 5:00 p.m.