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Bluebird Care High Wycombe & Slough
- Home Health Care
- Slough
About this business
Location details
31 Summers Rd, Burnham, Slough, SL1 7EP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird provides excellent care for my mum and all members of the team are a pleasure to deal with - both those that come to her house and everyone in the main office. Mum's regular carer is particularly good at cooking her a delicious meal and she enjoys his company. Living over 3 hours away from Mum, I feel reassured Bluebird are 100% reliable and will be there to care for Mum when she needs it. The management staff are very responsive to requests, efficient and easy to discuss Mum's care with. Thank you, everyone...you a... read more
Business response:
Thank you for submitting a lovely review. We’re glad to be reassuring you and it’s lovely to hear that Mum is enjoying the meals her care assistant is cooking for her!
I have finally got round to saying that big thank you for supporting my mother and myself over the years that you cared for her and particularly over the last two when her situation became very difficult. She did not want to go into a care home and you managed to help me avoid that. I knew I could always rely on you to turn up whatever else was happening, be on time, cheerful and efficient. The care was always completed before leaving, often going beyond what was expected and performed in a kind and patient manner, even when... read more
Business response:
Thank you so much for leaving such lovely feedback. We are happy to have supported both yourself and your mother and will pass your kind words on to the team.
Bluebird have provided excellent care for my late wife for many years. I asked them to do the same for me as I live on my own. Also, unlike other carers, they are happy to send a carer for 45 minutes rather than a minimum of two hours.
Business response:
Thank you for leaving such positive feedback, Donald! It's a pleasure to support you and we will pass your review on to the team.
My mum has been receiving care from Bluebird for several years and regarded the carers as her second family. They have consistently shown her love and helped her keep a good degree of independence and given her companionship as well as a high standard of care. The office, too, have been incredibly supportive and efficient in liaising with the GP and pharmacy on medications where needed. Anything needed was always slotted into place so quickly. I have never had to wait for the phone to be answered. I cannot really write the p... read more
Business response:
We are sorry for your loss, but want to thank you for taking the time to leave such a lovely review. We are happy to have supported you during this difficult time and will pass your comments on to our care team.
Bluebirds have been outstanding. My mother was in a very difficult place emotionally and physically. My father was needing increasing support and a brief hospital stay made us all realise that my mother being the only career was not sustainable. Bluebirds stepped in within 3 weeks to turn this situation around and the professionalism and training of each carer have been “breathtaking”. I live overseas and to be able to keep track on the app of what the carers are doing is incredibly reassuring. It’s difficult to put into wor... read more
Business response:
Hi Louise, thanks for leaving your feedback. That's so lovely to hear; we'll pass your review on to the team!
We all appreciate that the first week of my husband's homecoming from a Nursing Home to Live in Care with Bluebird did not exactly go to plan due to the fact the carer put in place tested positive for COVID the day before he was due to start with us! However, we just wanted to say thank you to all involved for making things work. After a week our carer is now with us and settling in. Everyone worked so hard and effectively to make sure we had the support we needed during a difficult handover and this is an immense accolade t... read more
Business response:
Hi Mary. It's great to hear how happy you are with Live-in Care. Thank you for leaving such a nice review.
I am very pleased with the quality of care my brother is receiving from Bluebird. He has a very able and kind live-in carer who is backed up by friendly and very capable visiting carers. My brother tells me he is being very well looked after. The office team have been excellent in supporting my brother's care.
Business response:
Hi, thank you for leaving this recommendation. We're happy to be of service and are glad to hear that your brother is benefitting from having both home and live-in care.
We have used Bluebird twice now, last summer and previously in 2011. Each unbearably awful experience we were going through was helped in every possible way by everyone concerned at Bluebird, from the owners through to all carers. They are all deeply caring, committed to their jobs, and use a mix of empathy, kindness and practicality, with a dash of humour thrown in to provide light relief when needed (and this is a special skill, knowing when this will help a family in crisis, for which they should be commended). We cannot ... read more
Business response:
Thank you for leaving such a lovely review, Penny. It's our pleasure to have been able to help you and we'll pass your kind words onto the team.
I have used Bluebird from 2018 to the present day to provide care for my parents. In summary, the level of care has been excellent. Initially, Bluebird provided care/cleaning services a couple of times a week. Then the care moved to 24hr/daycare for my dad. Now a carer comes in 4 times/a day every day. Throughout I have been impressed with the quality of the carers and the managers/support staff. The support staff are quick to get hold of me to resolve any issues. An example of the level of care: My dad was in hospital durin... read more
Business response:
It's a pleasure to help you and your family! Thank you for taking the time to leave us a review.
Frequently asked questions about Bluebird Care High Wycombe & Slough
How is Bluebird Care High Wycombe & Slough rated?
Bluebird Care High Wycombe & Slough has a 4.9 star rating with 106 reviews.
When is Bluebird Care High Wycombe & Slough open?
Bluebird Care High Wycombe & Slough is open now. It will close at 5:00 p.m.