Bluebird Care Highgate & Haringey

Gita C 

on Homecare.co.uk

a year ago

We have been using Bluebird Care for the last two years to help look after my mother who has Alzheimer's dementia. The carers are kind, caring, always respectful of her wishes and sensitive to her needs. They manage difficult situations in a professional manner and appear well supervised. The office management team are very quick to respond to any queries and issues are dealt with promptly. We have had to increase the level of care over the two years and this has never been a problem; earlier concerns about continuity of car... read more

Julian O 

on Homecare.co.uk

a year ago

We have been using Bluebird for a number of years and currently have a live-in carer for a 105-year-old woman. The care she has received was been on the whole excellent, although much depends on the character and attitude of the carer. There have been a few issues, understandably to be expected when dealing with an elderly patient with a fading memory. On the whole, we are satisfied with our current arrangements. 

Stuart H 

on Homecare.co.uk

a year ago

The Bluebird team provides 24-hour support to my aunt who is living with Alzheimer's disease. We have been very impressed with the service and the carers. They are thoughtful and kind, always thinking of ways to adapt to give my aunt a good quality of life. The registered care manager and the staff have gone above and beyond to help us out when circumstances have changed, offering options and solutions. We have often counted ourselves lucky to have found Bluebird. Thank you. 

A H 

on Homecare.co.uk

a year ago

From the start of using Bluebird Care services six months ago, we have received excellent care. All the carers are well-trained, punctual, sensitive to my husband's needs, efficient in carrying out his requests, very caring and a pleasure to have in the house. Neither of us has had any cause whatsoever for any complaint in all this time. I have also found the contact with the office staff excellent: it is extremely helpful to have such quick and efficient contact by phone and all my requests for extra help etc. have been dea... read more

Mandy D 

on Homecare.co.uk

a year ago

This is the first time we have used Bluebird Care Highgate and Haringey and I was impressed by the team right from the start. We had a visit to outline the service provided and for the team to better understand my mother's needs. We found the team member very caring, and informative and she put us at ease knowing that Mum would be in safe hands. The carers that they paired Mum with were so kind and treated Mum with respect and made her feel safe. It was a big undertaking handing over the care of my mother to someone else, bu... read more

Victoria L 

on Homecare.co.uk

a year ago

Bluebird is providing excellent care for my Mum. Since day one they have understood her needs and have tailored their care accordingly. The carers treat her with kindness, compassion, and consideration, protect her dignity, and interact with her in a friendly and gentle way, always basing their approach around Mum herself, what she would like, what would help, and how she's feeling. Mum can trust them and this brings comfort and security. I then have the confidence and assurance that I need that mum is being well looked afte... read more

M B 

on Homecare.co.uk

2 years ago

I have genuinely rated all as excellent as this is so. The only rating I hesitated on is value for money as it certainly is, i feel, the charges are high, especially extra for weekends and double for bank holidays (£64 an hour!) Thank you for all you do in the office and in the homes. 

Bridget O 

on Homecare.co.uk

2 years ago

Exceptionally pleased with the service and I have recommended others to the service. The carers are outstanding in their delivery of care. Very good communication skills from the office. With all the help and support, I am more confident. It has made a huge difference to me since discharge from hospital. 

E H 

on Homecare.co.uk

2 years ago

Bluebird carers come to my home every morning to reassure my daughter who doesn't live in London that I am alright. They help with household chores that I can no longer do as my hip prevents me from bending or walking far. They have all been excellent; friendly, sympathetic, punctual, hardworking, thoughtful and tolerant of my untidiness. They have posted my letters, watered my plants, emptied my bins. The visiting rotas are flexible and well organised. I am so glad I have found such a helpful and understanding organisation.