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Bluebird Care (Lincoln and S Lincolnshire)
- Home Health Care
- Lincoln
About this business
Location details
Unit 1, Checkpoint Court, Sadler Rd, Lincoln, LN6 3PW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every one of your wonderful staff were so kind and caring I couldn't have managed without them after a total reverse shoulder replacement. Even though I must have had about 10 different carers they were all excellent. Thankyou so much
Business response:
Thank you so much for your lovely feedback! We're delighted to hear our team helped make your recovery easier and that you felt well cared for throughout. We truly appreciate you taking the time to share your experience and wish you a continued smooth recovery!
I have found the management to be very helpful & cooperative. All the staff are kind & caring & give me all the support I ask for. Without there support I would not be able to stay at home. I have been satisfied with the care & support I have received for the past 2 years from Bluebird.
Business response:
Thank you for taking the time to leave us such a kind review. We're so pleased to hear that our team's care and support have helped you feel comfortable at home over the past two years. We truly value your feedback and look forward to continuing to support you.
Overall care is excellent but on occasion over the weekends, carers arrive very late which can put our son's lunchtime schedule out. Carers are always polite and friendly and interact well with our son and us, as his parents.
Business response:
Thank you for taking the time to share your feedback. We're so pleased you're happy with the care team. We'll look into the weekend timing issue to ensure your son's routine is better supported.
I had my hospital appointment brought forward and needed to get care for my husband who is bedridden. I also have a son who has challenging behaviour issues. I looked online and found Bluebird Care. I contacted them and spoke to a lovely lady Who offered to come that afternoon for a preliminary set up visit and to see what our requirements were. This done we were set up on their system. I was very happy with the care they gave my husband and myself whilst I was recovering from my operation and I won't hesitate to approach th... read more
Business response:
Thank you so much for your kind words. We're really pleased we have been able to support yourself and your husband at a time of need, and also lovely to hear that you would use our services again in the future if needed. We appreciate you taking the time to rate us!
I have had bluebird since August 2023. All the carers have been fantastic and we really get on. My package has been made specially for me with what I need. The ladies will take me out to do my shopping and we have days out or just go out for lunch or a drink. It gets me out the house and I have the company that I need. The ladies will always help with house jobs that need doing without me even having to ask them. If I need help with paperwork or have any issues they will always do whatever they can to help me get these thing... read more
Business response:
Thank you for sharing your experience with us. We're so glad to hear that you've built a great relationship with your carers and that your care package is meeting your needs. It's lovely to know the team is helping you stay active and supported, both at home and out and about.We appreciate your feedback about changing visit times and understand how that can be disruptive we'll continue working on improving consistency.Thanks again for your kind words and ongoing trust in us
We have been using Bluebird care since December 2024 and from the outset they have been amazing. The support to both myself and my Mum has been outstanding. They are very patient with Mum who can be unpredictable and difficult at times to say the least. I cannot thank the team enough for all they do, especially as I live 3 hours away. I am always advised of any situations that arise and I have peace of mind knowing Mum is in very good hands. I would totally recommend Bluebird as a kind, caring and thoughtful team who do a wo... read more
Business response:
Thank you so much for your kind words. We're really pleased to hear that the support from our team has made a difference for both you and your mum. It's great to know you feel informed and reassured, especially being some distance away. We understand how important that peace of mind is.We truly appreciate your recommendation and will continue doing our best to provide the care and support your mum needs. We really appreciate you taking the time to leave a review.
We have been using Bluebird Care since Mum broke her wrist in February. The team leader responded quickly to my initial phone call, came to assess our needs and soon had care in place for us. Mum has two carers in the morning to get her washed, dressed, out of bed and ready for the day. The carers are all very kind and patient.They understand her needs and also her limitations due to her dementia. We like the fact that all the carers are female which we think is appropriate for a very elderly lady needing personal care. All ... read more
Business response:
Thank you for your thoughtful feedback. We're so glad to hear your mum is receiving kind and understanding care from our Boston team. We appreciate your comments on timing and cost, and we'll take these on board as we continue to improve our service. We appreciate you taking the time to rate us!
Bluebird care are delivering an excellent programme of care under rather difficult and sometimes impossible circumstances. They show great patience's trying to support my son. The staff I have met seem well trained and sympathetic to my son's needs. I have a strong relationship with the Boston area manager and because communication with my son is somewhat spasmodic it is reassuring to know that I can make a call and get a response. The odd occasion when there has been a minor issue with a staff member it has been discussed i... read more
Business response:
Thank you for your kind feedback. We're glad to hear our team is providing the support your son needs, even in challenging situations. It's also reassuring to know that communication with our Boston team has been helpful and responsive. We appreciate your continued trust and will keep working to provide consistent, compassionate care.
Bluebird Care provided excellent home care to my brother. I always knew who to contact for support and sometimes this was outside normal working hours but one staff member in particular was always there to support our family.
Business response:
Thank you for your kind words. We're so pleased to hear our team could support your family and your brother, especially when it mattered most. We appreciate you taking the time to rate us!
Frequently asked questions about Bluebird Care (Lincoln and S Lincolnshire)
How is Bluebird Care (Lincoln and S Lincolnshire) rated?
Bluebird Care (Lincoln and S Lincolnshire) has a 4.4 star rating with 135 reviews.
When is Bluebird Care (Lincoln and S Lincolnshire) open?
Bluebird Care (Lincoln and S Lincolnshire) is open now. It will close at 5:00 p.m.