Bluebird Care Market Harborough & Oadby

4.9

Home Health Care
Kibworth Harcourt

About this business

Location details

Kibworth Business Park, Ground Floor Units 6a, 6b Nursery Ct, Kibworth Harcourt, Kibworth Harcourt, LE8 0EX, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.935 reviews

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Sara G

2 years ago

Bluebird has provided an excellent level of care to Mum. The staff are friendly and professional and we couldn't ask for better. They really took the time to get to know Mum and her likes and dislikes. One staff member especially with his cheerful smile, and another whose vigilance saved Mum from a nasty pressure sore by noticing a slight change in skin colour.

Business response:

Thank you so much for your kind words. Your feedback has been shared with our staff, they are very grateful for your appreciation. We are pleased to hear we have been able to save your mother from the pressure sore. We pride ourselves on the highest level of care, it's great to hear Mum has been getting on so well with her carers.

P B

2 years ago

My father is very happy with his twice-weekly care visits. The carers are always very flexible on what they will help him with which means he gets support on things that are important to him when the carers visit. The people working behind the scenes in the office are very well-organised: the initial assessment visit was easy to organise, people are always helpful when I call and everyone does their best to ensure that the same carers visit whenever possible.

Business response:

Thank you for your very kind feedback. We are delighted to hear your father is getting on so well with our carers. We understand that not all visits will be the same, therefore we do pride ourselves in being proactive to ensure the best level of care is received. Kind regards.

Roy S

2 years ago

Mum went from being a reluctant care receiver to someone who enjoyed and looked forward to the carer visits in almost no time at all. She wanted company and someone to talk to, but they also had a view to doing as much home care as she would allow. Mum is not always an easy person, and they seemed to deal with this with infinite ease!

Business response:

Thank you so much for taking the time out to review our services, we're happy to hear your mother got on well without experienced carers especially as she was reluctant to care initially. Thank you for trusting Bluebird Care Market Harborough and Oadby, in providing care for your mother. Kind regards, Ami

Julie S

2 years ago

We have been extremely pleased with the level of care provided for our 91-year-old father. Communication with the staff in the office is excellent, and all our requests are always passed on to the team of carers straight away. We are also very pleased that regular staff visit our father, which is reassuring and provides continuity in his care. The daily comments in the client portal are very helpful, with the right amount of detail for both myself and my sister who both live 2.5 hours away.

Business response:

Dear Julie, thank you very much for your honest review. Our team will be delighted to hear your positive feedback. We always strive to deliver the highest quality of care.

Leigh M

2 years ago

As a family, we have really appreciated the care our father has received. The agency seems professional, well organised and have addressed our father’s needs. We have particularly seen a great improvement in his depression and this is because of his excellent morning carer, who is fantastic with him!

Business response:

Dear Leigh, thank you very much for your kind words. We really appreciate you taking time out, to recognise the care provided to your father. We will definitely pass on your lovely feedback, to your father's morning carer, for her outstanding compassion. It brings us great joy knowing, you've seen a great improvement in his depression since our carers have been visiting. We are proud of our hard-working team, who consistently thrive to deliver outstanding care to our community. Your feedback makes our job extra rewarding.

Eileen P

2 years ago

My mum and I are very grateful for the brilliant care she received from the lovely Bluebird carers. They were kind, attentive, willing, polite and considerate. All we had hoped for and more. The managing staff answered all my queries promptly. I know that prior to this we were both a little wary of the idea of "carers" Bluebird Care have dispelled our concerns. We would highly recommend.

Business response:

Thank you for taking the time to share your experience with our care services. We appreciate your feedback and are pleased to hear that you had a positive experience with our hardworking team of carers. We understand that caring for loved ones can be a challenging and emotional task, and we strive to provide the best possible support and care to our clients and their families. Your review encourages us to continue working towards this goal. Thank you again for choosing Bluebird Care, Market Harborough & Oadby.

Jenny B

2 years ago

We are very happy with the care Mum receives. She looks forward to her carer arriving in the mornings and the help and support they give her. They treat her with kindness and dignity and Mum looks forward to their visits. The family is confident that Mum is being cared for in a professional way which gives us peace of mind. Thank you.

Business response:

Thank you so much for your kind words. It brings us great joy knowing, your mother looks forward to seeing our wonderful carers daily. It's great to know you can rely on us.

Peter M

2 years ago

I was really impressed with how Bluebird responded to my call. They were able to set up a carer who matched mum's needs within a few days, and Mum has bonded really well with the carer; it was such a relief to know that Mum can continue to live on her own, in her own home, but now with a daily visit tailored to her individual needs. Living two hundred miles away, I am unable to help on a daily basis, but Bluebird has stepped in, and I am very grateful for the care package being delivered each day. The care offered is a mixtu... read more

Business response:

Thank you so much for your kind words. We are really pleased to hear your mother is getting on so well with her carers. It's nice to know you have you can rely on us, even though you are miles away.

Cheri U

3 years ago

This is not the first company we have used for a care package for my father, but by far the best. All the carers have been punctual, smart and very caring. They actually seem to want to be there. The senior staff are also on the ball. Always checking if everything is ok and easy to speak to. It really does go a long way. Cannot fault these care providers.

Business response:

Thank you very much for taking time out to review us, we really appreciate your kind words. We're so pleased that Dad is getting on well with our carers, and that they are punctual and on the ball.