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Mccue House, Offices F05/F11, 70 Wilton Rd, Humberston, DN36 4AW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All the carers supplied by the Bluebird agency were reliable and demonstrated a high degree of empathy with the client. I felt that they went above and beyond as the client was very demanding and awkward.
Business response:
Thank you, Moira, for taking your time in submitting us a review! We are delighted to hear that you are happy with our services.
I have no complaints about the carers they have all be excellent. The reason I have put satisfactory for the office staff is that they are changing times of the carers coming and not checking if that was alright, a phone call would have been nice. It has been better this last 2 months September and October.
I am very lucky to have wonderful girls who come to me and my care is excellent they will do anything to help me in any way and they are jolly which is a good thing because some people only speak to the carers all day. I wish I had known about Bluebird when my husband was alive. I would recommend them to anyone.
Business response:
Thank you so much for the wonderful feedback. All the best.
I am writing this new review as this company has gone greatly downhill. They lost so many staff recently, including both managers and care coordinators. This translated to overworked care workers, which caused more to leave. The quality of care went downhill very quickly. We were promised great things when a new manager came on board two years ago, and sadly this did not happen, in fact, it got worse. I fear the reputation this company once had has been permanently damaged. Such a shame.
Business response:
Hi, thanks for taking the time to let us know about your experience. We are sorry this hasn’t met your expectations, this isn't the service we aim to deliver. We would like to help further, please can you contact us directly to resolve this issue?
Bluebird Care (NE Lincolnshire and W Lindsey) has a 4.1 star rating with 45 reviews.
Bluebird Care (NE Lincolnshire and W Lindsey) is closed now. It will open at 8:30 a.m.