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Bluebird Care Norwich & North Norfolk
- Home Health Care
- Norwich
About this business
Location details
Unit 7 - Oaktree Business Park, Basey Rd Unit 7, Norwich, NR13 6PZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care provides a fantastic service to my grandmother, their carers are lovely, so kind and so supportive. I find the office to be really helpful and easy to communicate with, I appreciate how stretched their services are but they are so willing to help whenever they can. Great company and the perfect peace of mind for both me and my family.
Business response:
Thank you for your lovely review, we are so pleased that we are able to give you and your family peace of mind, it makes everything we do even more enjoyable.
Excellent communication with office staff also with carers. Carers pleasant and helpful, some lacking in common sense. Thoughtful when changing staff and times. Bluebird Carers are responsible for my return to better health (since cooking lunch for me). Carers always willing to listen. I would happily recommend Bluebird to anyone in need of care and support.
Business response:
Thank you for taking the time to right a lovely positive review, the office and care team will always strive to provide the best quality care, they enjoy visiting you and also enjoy the conversations that they have with you.
The carers are very good. The office is not very good, an hour late, not even a phone call when they have been today. I don't complain, I appreciate my care is very good. No worries at all. I tell them not to send bad ones.
Business response:
Thank you for your feedback, it's lovely to hear that your care team are very good. We would like to also thank you for your comments regarding the office and we will endeavour to improve the communication.
Bluebird Care provided care for my grandmother for a six-month period. The care was exemplary. The carers were smart, professional and caring and went above and beyond to ensure she was well looked after. I wouldn't hesitate to recommend Bluebird Care Norwich & North Norfolk.
Business response:
Thank you so much for your lovely review, and it was a pleasure looking after your grandmother. In the short time we provided care for her, she brought lots of smiles and laughter to the care assistants and also the office team.
The regular carer is excellent, reliable, sensitive and flexible. She is also very imperative when at times another carer has come; she too was very good. The agency is responsive, but like many, has clear challenges to meet demands due to staff shortages in this very rural area.
Business response:
Thank you for your review, our carers have a wonderful way of working with our customers to deliver person-centred care with a smile and a positive upbeat attitude. It is great to hear such wonderful feedback regarding our care team.
The service provided is very good and helpful. Their employees are all kind and cheerful and reliable in their work.
Business response:
Thank you for your review, it is a pleasure to be able to provide care and support, our team is always on hand any time of the day for any queries you may have and we look forward to continuing our support services.
Bluebird carers look after my Grandad twice a day, morning and bedtime making a huge difference to his day. The carers are always happy and cheerful to see my Grandad and very helpful with his needs, he looks forward to them coming round also, especially for the cooked breakfast to start his day! My Grandad recently entered his own poems into a competition run by Bluebird and was over the moon to have won. The prize was an Afternoon Tea brought to my Grandads door, served and presented to us beautifully. An experience that m... read more
Business response:
Thank you for your review, we loved receiving your Grandad’s poetry submissions for our Summer Wellbeing Competition they brought big smiles to our faces (and a few happy tears too!). The afternoon tea was well deserved, and we are glad we could bring an extra smile and moment of joy to you both, caring for your grandad is always a pleasure.
Bluebird carers looked after my parents for the last few months of my mum's life and have helped keep my dad safe and sane since he was widowed. As a very private and independent gentleman, he struggled with the concept of needing twice daily care, but the tact and diplomacy shown, as well as the kindness, has helped build his confidence. The carers work hard to tap into his interests - wildlife in the garden, favourite TV programmes and most recently encouraging him to play his piano for them. I live a distance away from my... read more
Business response:
Thank you for your lovely review, we were all so pleased to see dad play his piano and share in the joy it brought him. Seeing our customers smile and watching our care team make a difference is one of the reasons we love what we do. It’s a pleasure to care for your father and we appreciate your kind words.
A smart carer from Bluebird brightens my day. A kind word and a smile does go a long way. Getting about their work most efficiently. Not a minute lost looking after me. I never want to say goodbye, and do my best to hide a sigh.
Business response:
Thank you so much for your beautiful poem, your words have brought a smile to all of the team. A lovely review and even lovelier words, it is a pleasure being your care provider.
Frequently asked questions about Bluebird Care Norwich & North Norfolk
How is Bluebird Care Norwich & North Norfolk rated?
Bluebird Care Norwich & North Norfolk has a 4.7 star rating with 26 reviews.
When is Bluebird Care Norwich & North Norfolk open?
Bluebird Care Norwich & North Norfolk is closed now. It will open at 8:30 a.m.