Bluebird Care Norwich & North Norfolk

4.7

Home Health Care
Norwich

About this business

Healthcare Home Health Care

Location details

Unit 7 - Oaktree Business Park, Basey Rd Unit 7, Norwich, NR13 6PZ, United Kingdom

Get directions

Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.726 reviews

Select a rating

M T

4 years ago

My carers always arrive cheerful and upbeat. They are helpful and willing to be patient when I try to be independent.

Business response:

Thank you for your lovely review, our care team is full of upbeat and caring personalities and we are glad their qualities shine through during your care visits. We are also happy to hear that our team continue to support your independence through personalised care.

C F

3 years ago

Bluebird Care turned out to be a total waste of time, they are the Boris Johnson of social care totally and utterly pathetic as I've got better carers now and that stuck up manager can take a long walk off a Cromer Pier so avoid these lot, they are as useless as you can get!

Business response:

We take all feedback very seriously, unfortunately, the option has not been given to the management team to address your concerns that you have raised in your review. We welcome conversations with all customers, and all customers are offered the opportunity to raise a formal complaint, as outlined in our customer guide and also on our individual customer reviews that are completed yearly. Discussions with customers and complaints enable us to improve our services in the provision of care to all of our customers.