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Bluebird Care Rother & Hastings
About this business
Location details
25 Cinque Ports St, Rye, TN31 7AD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a family, we cannot thank Bluebird enough for their dedicated care to our mother over the last 18 months. Mum was brokenhearted to say goodbye to her carers when the time came to move into a care home. Ideally, she would have liked to take them all with her. You provided a wonderful team and Mum looked forward to their visits greatly. Nothing was too much trouble, they were always cheerful and always gales of laughter over pretty much everything. The team are highly professional and a credit to the company. The admin staf... read more
I have nothing but praise for all the Bluebird girls, those who visit and those in the office. They are all highly skilled, well trained, always cheerful, kind and helpful. They look after my husband who is disabled and suffers from dementia with great care and compassion. They go above and beyond with the care we receive, nothing is too much trouble. Although it is my husband who is the client, they also give me so much support. They understand the life we now lead which can be very lonely. I look forward to their visits. T... read more
Bluebird Care Hastings and Rother, for six years, cared for my wife who suffered from Dementia and Parkinsons disease. The care she received was without criticism, from the management team to all the carers. They went out of their way to ensure she received the very best and friendly care, preserving her dignity at all times. I cannot thank them enough, especially as after my wife who died at Christmas, their concerns extend to my present day wellbeing.
Both my parents have received great care and personal help from Bluebird. Some of the girls have been great, especially one lady, who has been absolutely fantastic, so caring and understanding with my dad since Mum has had to go into a care home. She has been a massive help and support to me, and Dad really looks forward to her visits.
The carers are prompt and keep up to date with any notes of concerns. They are lovely to Mum.
I have been impressed by most of the staff who have worked in my house. One concern is their assumption that elderly people may not be very experienced and knowledgeable. This only applies to a few but is somewhat irritating as one does not wish to be treated in a high-handed manner and assert one's superior experience/knowledge. I would appreciate knowing in advance who is coming to my home.
The ladies that come through our door are always friendly, kind and very considerate with my husband's feelings. They treat even the dog with respect and understand how important she is to us, as a family. All the ladies can put a smile on my husband's face which is a bonus.
The Bluebirds look after my grandson who has kidney failure, he is 18. Bluebird supports him with administering medications. He has specialist care needs and the carer that visits was trained specifically in order to provide this care. He has the same carer and has built a good relationship with her. With being 18 it was important his care was person centred around his needs as they are very different to others. Bluebird have understood this fully and built his care plan around his particular needs and preferences. We are ve... read more
All the care assistants that have attended me since April 2022 have all been caring and treated me with dignity. Time keeping excellent.
Frequently asked questions about Bluebird Care Rother & Hastings
How is Bluebird Care Rother & Hastings rated?
Bluebird Care Rother & Hastings has a 4.6 star rating with 54 reviews.
When is Bluebird Care Rother & Hastings open?
Bluebird Care Rother & Hastings is open now. It will close at 5:00 p.m.