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Bluebird Care Sussex Weald
- Home Health Care
- Burgess Hill
About this business
Location details
NBK House, Suite F&H, 64a Victoria Rd, Burgess Hill, RH15 9LH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird have provided six weeks of post operative care, enabling my wife and I to continue our independent life at home. The care team have all been very friendly, supportive and practical and we have looked forward to their visits.
Business response:
Thank you so much for your kind words. We are delighted to hear that our team was able to support you and your wife during her post-operative recovery while helping you both maintain your independence at home. It's wonderful to know that the care team's friendliness, practical support, and encouragement made such a positive difference, and that you looked forward to their visits. We will be sure to share your feedback with the team, who will greatly appreciate your comments. We wish your wife continued recovery and thank you... read more
Bluebird are life savers. Thanks to Bluebird my 89 year old mother enjoys quality of life, happiness, and security in the peace and comfort of her own home that would otherwise be impossible. Cares are wonderfully trained, kind, understanding, caring and professional. Detailed notes are taken at each visit. Bluebird is well organised and readily available if we need to flag a concern, or new development. They can be relied on to go to bat for mum, and to alert us to any concerns or needs. Mum has dementia but is otherwise ch... read more
Business response:
Thank you so much for taking the time to share such a heartfelt review. It truly means a great deal to our entire team. We are delighted to hear that your mother is able to enjoy quality of life, happiness, and security in the comfort of her own home, and that our Care Experts have made a positive difference to her daily life. Supporting people to remain safe, comfortable, and independent at home is at the very heart of what we do, and your kind words are a wonderful reflection of the dedication and compassion our team striv... read more
This has been my first experience of having carers for my husband and I have been very happy with Blue Bird The staff and carers have all been very helpful and are always kind and cheerful when caring for my husband.
Business response:
Thank you so much for sharing your experience. We're delighted to hear that your first experience with Care Experts has been such a positive one. It means a great deal to us that you feel happy with the support from Bluebird Care, and that our staff and Care Experts have been helpful, kind, and cheerful while caring for your husband. Your kind words will be shared with the team, and they will truly appreciate the feedback. Thank you for trusting us to support you and your husband.
Can't say how good the staff and company are. Always keep me updated and escalate any problems straight away. The staff are really friendly and professional and focus on my mums best interests. Thoroughly recommend
Business response:
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that our team has been able to support you and your mum with professionalism and care. Keeping families informed and prioritising our customers' best interests is at the heart of what we do, so it's wonderful to know that this has made a positive difference for you. Your recommendation means a lot to us, and we're grateful for your trust.
The communication is excellent. They constantly assess my sister-in-law's needs which gives us confidence that all her needs are met. Without their care, she would not be able to live in her own home which she wished.
Business response:
Thank you so much for your kind words! We're thrilled to hear that our team's communication and attention to your sister-in-law's needs have given you confidence and peace of mind. Supporting her wish to remain in her own home is a goal we are honoured to help fulfill and it's wonderful to know our care is making a meaningful difference. We look forward to continuing to provide compassionate and personalised support. Thank you for trusting us!
The service has been very satisfactory. The staff are efficient and usually very kind. They carry out all the tasks well and according to our instructions. The service has accommodated us when we’ve asked for the carers to come earlier or later.
Business response:
Thank you so much for your wonderful feedback! We're delighted to know that you had a fantastic experience with our service. Your satisfaction is our priority, and your positive feedback is truly rewarding. Thank you for choosing Bluebird Care.
We first met one of the carers who was very helpful and easy to chat with - then another carer who was the same. The carer has been twice and she is super helpful and very nice. I particularly like her informal, chatty style. This is my first experience with a carer (apart from my husband!) and I was a bit apprehensive about the formalities. These have been swept away by the carer, who is just my sort of person. Practical, friendly and efficient. She treats me as an equal, not as a 'client'. Well done to all concerned!
Business response:
Thank you for such a lovely review, Julie. We will pass your comments onto the team.
I have been a client since April 2023 and have an excellent team of carers in place. I am currently undergoing Beam Radiotherapy for Prostate Cancer stage 2. I am supported by two carers over the next 6.5 weeks, 20 sessions three times per week, due to other serious conditions. The management at all levels provide a supportive service.
Business response:
Hi Jamie, Thank you so much for taking the time to leave us a 5* review. We're so pleased to hear that the team you have in place supports you with all your needs. We wish you the very best and should you need us please do not hesitate to call. Kind regards, Lauren
Bluebird Care stepped in when I really needed help with my mum. All the carers that have visited and sat with her have been wonderful. My mum's condition is quite complex, and she struggles to speak and make herself understood, but all of the carers have given her time to express herself and have given her the best possible care. I can't thank them all enough on behalf of my mum, but also me, as their care gave me time for myself. Thank you.
Business response:
Hi there, thank you for taking the time to leave us a five-star review. We're so pleased to hear that you are happy with our service and that your mum feels understood and supported. We will ensure your positive feedback is relayed to our team. Kind regards.
Frequently asked questions about Bluebird Care Sussex Weald
How is Bluebird Care Sussex Weald rated?
Bluebird Care Sussex Weald has a 4.7 star rating with 55 reviews.
When is Bluebird Care Sussex Weald open?
Bluebird Care Sussex Weald is closed now. It will open tomorrow at 8:30 a.m.