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Bluebird Care Sussex Weald

4.7

About this business

Location details

NBK House, Suite F&H, 64a Victoria Rd, Burgess Hill, RH15 9LH, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.750 reviews
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T N's profile image
T N 
2 years ago

We have found Bluebird carers to be very helpful and polite, especially as my mum was very against having carers in, but she has been surprisingly happy with them. We, as a family, feel reassured that they are being well looked after. The office staff are very friendly and supportive of all our requirements for my parents. Thank you. 

Business response:

Hi there, thank you for taking the time to leave a five-star review. We're so pleased to hear that you find our carers to be helpful and polite. It's also great to hear that your mum has been happy with our team! We will ensure your positive feedback is relayed to our team. If you need any further assistance, please do not hesitate to contact our team. Kind regards. 

Nathalie P's profile image
Nathalie P 
2 years ago

Bluebird Care Sussex Weald have become part of the extended family and I cannot imagine being without them. They have enabled my father to continue living in his home of over 50 years with dignity and independence. Before that, they cared for my mother who have significant physical needs and consistently showed her warmth, compassion, kindness and humour, which she appreciated. Everyone across the entire team, including the carers and those in the office, have our complete respect and gratitude. Thank you Bluebird! 

Business response:

Hi Nathalie, Thank you for taking the time to leave us a 5* review. We're so pleased to hear that are team are fully embraced by your family and able to continue to support your father to live in his home. We will ensure your fantastic feedback is relayed to the whole team. Kind regards, Lauren 

Linda B's profile image
Linda B 
2 years ago

Very happy with the care provided by Bluebird Care Sussex Weald. Always try to be on time and very helpful and courteous. 

Business response:

Hi there, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you are very happy with the care provided. Please do not hesitate to get in touch with us if there is anything else you may need. Kind regards, Lauren. 

Jacci T's profile image
Jacci T 
2 years ago

Friendly and professional, no other agencies have review meetings. I am very impressed. 

Business response:

Hi Jacci, Thank you so much for taking the time to leave a review. We're so pleased to hear that you find our team friendly and professional and will ensure that this is relayed to our team. If you need anything else, please do not hesitate to give our team a call. Kind regards, Lauren. 

P B's profile image
P B 
2 years ago

My mother receives care twice a week. This has proved invaluable to aid her independence. The carers are always kind, thoughtful, attentive and give a first-class level of care. Nothing is too much trouble, whether it is just a cup of tea and a chat giving emotional support or more complex medical care. 

Business response:

Hi, thank you for leaving such a positive review. We're very happy to be supporting your mum with leading her life as independently as possible. 

David R's profile image
David R 
2 years ago

Bluebird Care have taken care of Mum for the last 3 or 4 months. She's suffering with dementia and without the Birdies looking after her extended medication needs and giving her a reason to get up in the mornings (she loves the company and chat although she's pretty much deaf!) she'd not be able to lead the independent life she wants. The app provided to us is very useful for monitoring Mum and any day-to-day issues she may have. 

Business response:

Hi David, thank you for taking the time to leave us a fantastic review! We're so pleased we have been able to support Mum to lead her life as independently as she wants. 

M P's profile image
M P 
2 years ago

We have worked with Bluebird Care for the last two years. All of the home carers showed my mother kindness, respect and patience. They were always on time and nothing was too much trouble for them. We are very grateful for their help. 

Business response:

Thank you for leaving such a lovely review, we and the carers have loved supporting Mum throughout the last 2 years. We will pass on the feedback to our care staff as well. Sending well wishes to you and please do not hesitate to contact us, should you need anything else. 

John O's profile image
John O 
2 years ago

I have found Bluebird Care to be very satisfactory. Thank you. 

Business response:

Hi John, thank you for taking the time to leave us a review. We're so pleased to hear that you are satisfied with the care you have received. Kind regards. 

Alan R's profile image
Alan R 
2 years ago

Mostly good (some better than others). 

Business response:

Hi Alan, thank you for taking the time to leave a review. We're pleased to hear that you find our service good. We would be keen to hear of any feedback you may have, to do so please call our care manager. Kind regards. 

Frequently asked questions about Bluebird Care Sussex Weald

How is Bluebird Care Sussex Weald rated?

Bluebird Care Sussex Weald has a 4.7 star rating with 50 reviews. 

When is Bluebird Care Sussex Weald open?

Bluebird Care Sussex Weald is open now. It will close at 5:00 p.m.