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NBK House, Suite F&H, 64a Victoria Rd, Burgess Hill, RH15 9LH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have found Bluebird carers to be very helpful and polite, especially as my mum was very against having carers in, but she has been surprisingly happy with them. We, as a family, feel reassured that they are being well looked after. The office staff are very friendly and supportive of all our requirements for my parents. Thank you.
Business response:
Hi there, thank you for taking the time to leave a five-star review. We're so pleased to hear that you find our carers to be helpful and polite. It's also great to hear that your mum has been happy with our team! We will ensure your positive feedback is relayed to our team. If you need any further assistance, please do not hesitate to contact our team. Kind regards.
Bluebird Care Sussex Weald have become part of the extended family and I cannot imagine being without them. They have enabled my father to continue living in his home of over 50 years with dignity and independence. Before that, they cared for my mother who have significant physical needs and consistently showed her warmth, compassion, kindness and humour, which she appreciated. Everyone across the entire team, including the carers and those in the office, have our complete respect and gratitude. Thank you Bluebird!
Business response:
Hi Nathalie, Thank you for taking the time to leave us a 5* review. We're so pleased to hear that are team are fully embraced by your family and able to continue to support your father to live in his home. We will ensure your fantastic feedback is relayed to the whole team. Kind regards, Lauren
Very happy with the care provided by Bluebird Care Sussex Weald. Always try to be on time and very helpful and courteous.
Business response:
Hi there, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you are very happy with the care provided. Please do not hesitate to get in touch with us if there is anything else you may need. Kind regards, Lauren.
Friendly and professional, no other agencies have review meetings. I am very impressed.
Business response:
Hi Jacci, Thank you so much for taking the time to leave a review. We're so pleased to hear that you find our team friendly and professional and will ensure that this is relayed to our team. If you need anything else, please do not hesitate to give our team a call. Kind regards, Lauren.
My mother receives care twice a week. This has proved invaluable to aid her independence. The carers are always kind, thoughtful, attentive and give a first-class level of care. Nothing is too much trouble, whether it is just a cup of tea and a chat giving emotional support or more complex medical care.
Business response:
Hi, thank you for leaving such a positive review. We're very happy to be supporting your mum with leading her life as independently as possible.
Bluebird Care have taken care of Mum for the last 3 or 4 months. She's suffering with dementia and without the Birdies looking after her extended medication needs and giving her a reason to get up in the mornings (she loves the company and chat although she's pretty much deaf!) she'd not be able to lead the independent life she wants. The app provided to us is very useful for monitoring Mum and any day-to-day issues she may have.
Business response:
Hi David, thank you for taking the time to leave us a fantastic review! We're so pleased we have been able to support Mum to lead her life as independently as she wants.
We have worked with Bluebird Care for the last two years. All of the home carers showed my mother kindness, respect and patience. They were always on time and nothing was too much trouble for them. We are very grateful for their help.
Business response:
Thank you for leaving such a lovely review, we and the carers have loved supporting Mum throughout the last 2 years. We will pass on the feedback to our care staff as well. Sending well wishes to you and please do not hesitate to contact us, should you need anything else.
I have found Bluebird Care to be very satisfactory. Thank you.
Business response:
Hi John, thank you for taking the time to leave us a review. We're so pleased to hear that you are satisfied with the care you have received. Kind regards.
Mostly good (some better than others).
Business response:
Hi Alan, thank you for taking the time to leave a review. We're pleased to hear that you find our service good. We would be keen to hear of any feedback you may have, to do so please call our care manager. Kind regards.
Bluebird Care Sussex Weald has a 4.7 star rating with 50 reviews.
Bluebird Care Sussex Weald is open now. It will close at 5:00 p.m.