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Bluebird Care Sussex Weald
- Home Health Care
- Burgess Hill
About this business
Location details
NBK House, Suite F&H, 64a Victoria Rd, Burgess Hill, RH15 9LH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a client since April 2023 and have an excellent team of carers in place. I am currently undergoing Beam Radiotherapy for Prostate Cancer stage 2. I am supported by two carers over the next 6.5 weeks, 20 sessions three times per week, due to other serious conditions. The management at all levels provide a supportive service.
Business response:
Hi Jamie, Thank you so much for taking the time to leave us a 5* review. We're so pleased to hear that the team you have in place supports you with all your needs. We wish you the very best and should you need us please do not hesitate to call. Kind regards, Lauren
Bluebird Care stepped in when I really needed help with my mum. All the carers that have visited and sat with her have been wonderful. My mum's condition is quite complex, and she struggles to speak and make herself understood, but all of the carers have given her time to express herself and have given her the best possible care. I can't thank them all enough on behalf of my mum, but also me, as their care gave me time for myself. Thank you.
Business response:
Hi there, thank you for taking the time to leave us a five-star review. We're so pleased to hear that you are happy with our service and that your mum feels understood and supported. We will ensure your positive feedback is relayed to our team. Kind regards.
Well done for helping me because I couldn't cope without you and I got away for two days' break for the first time in years.
Business response:
Dear June, Thank you for taking the time to leave us a fantastic review. We're so pleased to hear that you were able to take respite knowing that the care required was fulfilled. Please do not hesitate to contact us, should you need anything else. Kind regards, Lauren
Bluebird have been an amazing support to both myself and my mother. The staff are kind, patient and caring and we have been more than happy with the care they have provided. The management are always friendly and extremely helpful. The feedback from each visit is good and we feel lucky to have found such a good company to join the family in helping to care for Mum.
Business response:
Hi, thank you for taking the time to leave us a review. It's so lovely to hear that you and your mother have received amazing support and find our staff kind, patient and caring. If there is anything else we can help you with in the mean time, please do not hesitate to contact us. Kind regards, Marketing Manager.
We have found Bluebird carers to be very helpful and polite, especially as my mum was very against having carers in, but she has been surprisingly happy with them. We, as a family, feel reassured that they are being well looked after. The office staff are very friendly and supportive of all our requirements for my parents. Thank you.
Business response:
Hi there, thank you for taking the time to leave a five-star review. We're so pleased to hear that you find our carers to be helpful and polite. It's also great to hear that your mum has been happy with our team! We will ensure your positive feedback is relayed to our team. If you need any further assistance, please do not hesitate to contact our team. Kind regards.
Bluebird Care Sussex Weald have become part of the extended family and I cannot imagine being without them. They have enabled my father to continue living in his home of over 50 years with dignity and independence. Before that, they cared for my mother who have significant physical needs and consistently showed her warmth, compassion, kindness and humour, which she appreciated. Everyone across the entire team, including the carers and those in the office, have our complete respect and gratitude. Thank you Bluebird!
Business response:
Hi Nathalie, Thank you for taking the time to leave us a 5* review. We're so pleased to hear that are team are fully embraced by your family and able to continue to support your father to live in his home. We will ensure your fantastic feedback is relayed to the whole team. Kind regards, Lauren
Very happy with the care provided by Bluebird Care Sussex Weald. Always try to be on time and very helpful and courteous.
Business response:
Hi there, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you are very happy with the care provided. Please do not hesitate to get in touch with us if there is anything else you may need. Kind regards, Lauren.
Friendly and professional, no other agencies have review meetings. I am very impressed.
Business response:
Hi Jacci, Thank you so much for taking the time to leave a review. We're so pleased to hear that you find our team friendly and professional and will ensure that this is relayed to our team. If you need anything else, please do not hesitate to give our team a call. Kind regards, Lauren.
My mother receives care twice a week. This has proved invaluable to aid her independence. The carers are always kind, thoughtful, attentive and give a first-class level of care. Nothing is too much trouble, whether it is just a cup of tea and a chat giving emotional support or more complex medical care.
Business response:
Hi, thank you for leaving such a positive review. We're very happy to be supporting your mum with leading her life as independently as possible.
Frequently asked questions about Bluebird Care Sussex Weald
How is Bluebird Care Sussex Weald rated?
Bluebird Care Sussex Weald has a 4.7 star rating with 58 reviews.
When is Bluebird Care Sussex Weald open?
Bluebird Care Sussex Weald is open now. It will close at 5:00 p.m.