Bluebird Care Swindon

G J 

on Homecare.co.uk

4 years ago

Very pleased and efficient. 

D G 

on Homecare.co.uk

4 years ago

Generally good. 

D C 

on Homecare.co.uk

4 years ago

The response to my needs has been exemplary from the three main carers I have received during the last five and a half months to date. I cannot fault any of them in any way. They are always happy, courteous and funny. That is exactly what is required, long may it continue. 

D E 

on Homecare.co.uk

4 years ago

I think they are a good company. New carers are sent to observe and to help with tea calls with a known carer. The people are very nice and very understanding. If a carer doesn't call you can phone oncall. 

Richard C 

on Homecare.co.uk

4 years ago

Bluebird try to give you the same carer all the time, and when that carer is having a break they try to give you the same relief carers, so the carers know my mother and my mother is familiar with the carers. You get a schedule, so you know when the carers are due, and they do tend to be on schedule. During the peak of the Covid Lockdown, my mother had the same carer for months, so she was only exposed to one person. (She won the top award for domiciliary care in a competition run by the Local Paper for her commitment during... read more

Vicki A 

on Homecare.co.uk

4 years ago

My main carer has helped me come to terms with a diagnosed addiction from my psychologist. It has been very difficult facing up to this but the support I have had from all my carers and the office has been exemplary. They not only support me with physical issues but also mental health ones too. For example, this week my main carer went with me to investigate local disabled accessible kayaking and was able to ask the questions that we needed answers to. As a result, I will be attending a taster session with the hope of starti... read more

Simon C 

on Homecare.co.uk

4 years ago

Bluebird Care has always responded helpfully to my mother's needs. Their healthcare visitor is attentive and caring and communicates well with me. They have been very flexible with holidays and special occasions and are always available on the phone. 

L W 

on Homecare.co.uk

4 years ago

I have found both my personal carers to be friendly, helpful, caring and considerate. However, the office omits now to advise me of any change of carers and I am never advised of any change. As a patient the emphasis now seems to have shifted, the patient needs coming second. However, I appreciate change is inevitable but that can be on both sides as I am paying. 

D B 

on Homecare.co.uk

4 years ago

From the outset, I have found Bluebird Care very reliable and helpful. My carers are all helpful and a joy to have come into my home. Any deadlines with the office have been good.