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Bluebird Care Waltham Forest
- Home Health Care
- Woodford Green
About this business
Location details
93 Oak Hill, Walthamstow, Woodford Green, IG8 9PF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service - very helpful and attentive carers.
Business response:
Thank you very much for the review, we are so glad that you are pleased with the support being given by our Care Assistants.
We discovered Bluebird Care Waltham Forest after my mum had a fall down the stairs and needed additional support at home. Over the last two years we have had to gradually increase the care for her and my dad to help them to continue living at home. Bluebird Care have been a great agency to work with. I work full time so often need to send emails at the evening or weekends with requests. These are dealt with quickly and it feels like we work together to help solve the challenges that my parents are facing. Bluebird have kept ... read more
Business response:
Thank you for taking the time to write this lovely review! We are so pleased that your mum and dad are able to continue living at home with the support of our team. Our main priority is to ensure our customers feel happy and comfortable with living at home and the visits we provide, that's why we carefully match Care Assistants to customers based on personality, we're very glad that your parents and carer get along so well. Thank you again for the lovely words!
When I contacted Blue Bird it was because I didn’t know what else to do as I couldn’t manage on my own looking after my mum but I couldn’t bear the thought of a stranger looking after her. When they came to do the assessment I thought they were really nice, but didn’t believe it could be true, however, they really were that nice. The managers who did the assessment and took the bookings were incredibly nice and helpful and very flexible and understanding. The staff who came to look after my mum were kind and patient. My mum ... read more
Business response:
Thank you for this lovely review, ourselves and our carers really enjoy supporting your mum with her care needs. We are so pleased that our carers are patient and we understand how difficult it must have been for your mum to allow us into her home to care for her. Thank you again for the kind words!
We were very glad to discover Bluebird Care Waltham Forest this year when we needed them. My wife came out of hospital virtually immobile after treatment related to a chronic illness. I wanted help at different times with nursing and other care. The Bluebird carers who gave it were kind, friendly and professional. They were also flexible, adapting to daily circumstances and happy even to do domestic chores. The efficient and kind manager that we dealt with always understood when arrangements needed to be changed and made tha... read more
Business response:
Thank you for taking the time to write this lovely review. We are so glad we were able to support yourself and your wife through a difficult time and we're so pleased to hear that her mobility is almost back to normal, that's great! If you ever need our support again, we'd be more than happy to help!
My parents have used the service for a couple of years. Evening visit to heat and serve a meal and drink and to have a chat. It has been reassuring to know that someone is checking in on them. The app is also handy as I can check on visits/reports. Anytime we have had to contact the office, queries have always been dealt with professionally.
Business response:
Thank you for this lovely review, we're so pleased that you're happy with the services and that having our carers come in to check in on your parents has been reassuring to you. This is always a priority to us!
Bluebird Care were always good, punctual, the staff were caring, friendly, kind. Always happy to chat with Mum and have a little laugh if Mum was up for it. They often went above and beyond the call of duty, very good service. You can pick holes in everything but the care Mum got with Bluebird compared with the care she received when she came out of hospital provided by another firm, there was no resemblance, they were awful. Made us realise how good Bluebird are.
Business response:
Thank you for taking the time to write this lovely review. We're sorry to hear that the care you experienced with another firm wasn't great, but we are pleased that we were able to care for your mum and make her laugh, when possible, this is always a priority to us! We wish yourself and your family all the very best for the future! Thank you again - we really appreciate your kind words!
My husband who has dementia was not able to be left alone anymore and for me to be able to work I engaged the services of Bluebird Care. They have provided the most excellent care with the carers they provided especially the 2 carers that were involved. My husband was very happy when they were with him although he didn't sometimes show it. They gave me confidence at work knowing he was being so well cared for. I thoroughly recommend Bluebird Care.
Business response:
Thank you Anne for taking the time to write this lovely review. We are so pleased that the Care Assistants made you and your husband feel confident and happy, this is always a priority to us! We would like to wish you and your husband all the very best for the future! Thank you again, we really appreciate your kind words!
Bluebird Waltham Forest runs so efficiently. They should be really proud of how they operate. All the managers/staff at the office are so kind and lovely to deal with and really understanding of your needs as a family, but most importantly the client's needs, which is so refreshing! It's a care company/provider who really does care and takes pride in their jobs. The carers so far have been lovely and always turn up on time etc and any problems they let you know. Other care companies could learn a lot from Bluebird and me and... read more
Business response:
Thank you, Sophie, for your wonderful feedback and ratings. We are so glad to hear that you are happy with our services. We will continue to provide the best care possible!
Struggling with care until found Bluebird. My mother looks forward to their visits as they have proved to be caring, professional and reliable. Am so grateful for their support. Their care for my mum is courteous and respectful which makes her feel comfortable as she has always tried to live independently.
Business response:
Thank you for your wonderful review in relation to your Mum’s care package. We are so pleased to hear that your Mum looks forward to seeing the Care Assistants and to also hear that they are caring and act professionally when visiting. We try our very best to encourage and promote independence as much as possible, so our customers are able to live independently within the comfort of their own homes.
Frequently asked questions about Bluebird Care Waltham Forest
How is Bluebird Care Waltham Forest rated?
Bluebird Care Waltham Forest has a 4.7 star rating with 46 reviews.
When is Bluebird Care Waltham Forest open?
Bluebird Care Waltham Forest is open now. It will close at 5:00 p.m.