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bluefrog Plumbing + Drain of Northeast Houston
- Plumbing
- Houston, TX
About this business
Bluefrog Plumbing + Drain is a whole different animal. Our service standards are high. Every plumber on our team refuses to settle for less than the best in service for our customers. Our testimonials from satisfied customers tell the story for us! We’re proud to have a reputation for excellence in the field of plumbing. Our clients rely on us. And we are proud to earn their trust, and to keep it.
Location details
17350 STE Highway 249, Suite 220, Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
was very happy with Chris, he was very professional and Honest,and down to layman terms which I can understand. He took great care of my fixtures in the work area and was so adamant to clean up after the job was completed. I will use bluefrog again and always request Chris.
We contacted blue frog to come and give us a quote to unclog a toilet. We were scheduled for early morning at 9am. But around 8pm I was able to unclog the toilet. I tried to cancel but I believe the number I texted didn't get messages. But bluefrog showed up at 9am and spoke professionally. I told them that inhad uncloged it already and he stated ok and went on to his next appointment. Next plumbing issue I have I will contact them.
professional, nice, and proficient. everything went smoothly and the man was right on time with everything.
The plumber installed our new faucet with the hot and cold water backwards. When we push the faucet up, it’s cold and down is hot — the opposite of the labels on the faucet. Also— the plumber took our old faucet, which was practically brand new, without even asking me. I consider this to be theft!
Respect of the customer time. Reliability. Communication. Illness happens, so sorry for the tech. But no contact is not an excuse. Waited from 1 to 3pm. Then 3 to 4 pm. Scheduler called with excuses. Waited anther hour. Then Plumber texts, " sick" at 3:35 pm. Hopefully the tech is OK. But the issue could have been handled better. Appreciate the tech canceling because of illness. Very smart man. Please communicate with customers, it will go a long way. Thanks.
The worked that they were hired to diagnose and complete did not get accomplished even though they were paid what they were asked to complete the job. Immediately after they left the site two different times they were notified the issue was not fixed. They tried to shift blame and they refused to be accountable for a job they were paid for even though they diagnosed what needed to be done to fix the issue.
This company was unethical and unresponsive when I attempted to reach out multiple times. Be weary of using. I contacted them as my water heater ruptured. The plumber came out and gave me a verbal estimate, left to get the water heater and emailed me the written estimate which had the cost of the water heater replacement plus a $168.00 diagnostic fee. I contacted them to inquire why I was being charged for a diagnostic fee as the service fee should have been waived when I hired them. The girl couldn’t answer and deferred me ... read more
If you don’t mind waiting around all day when they don’t come these guys are for you.
Valerie harassed me about payment 2 seconds after repair completed after time window communicated. Alfredo did an excellent job and very knowledgable. Will not use again.
Frequently asked questions about bluefrog Plumbing + Drain of Northeast Houston
How is bluefrog Plumbing + Drain of Northeast Houston rated?
bluefrog Plumbing + Drain of Northeast Houston has a 4.8 star rating with 282 reviews.
When is bluefrog Plumbing + Drain of Northeast Houston open?
bluefrog Plumbing + Drain of Northeast Houston is closed now. It will open at 8:00 a.m.