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Blur
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Bought multiple Cars from them in 4 years. I've refereed so many people. My car was in an accident and took it to them to get fixed & they did not fix it properly. The service manager Jim acted as if I was making stuff up. When my car IS NOT the same. My steering wheel shakes so bad! I won't be back nor refer anyone I will be trading both of my brand new bmws in at Lexus or audi
Business response:
Please call me at 661-304-3226 and we discuss in more detail.
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Poor service all the way around! Worst service ever!!! Phone calls never returned. Had to personally look for the service rep several times. Nothing was ever explained when I took my vehicle in for service. I had to frequently leave messages and call the service reps. I was treated very poorly and wasn't taken as a serious customer (Especially if you buy your vehicle elsewhere and take it to this place, expect poor service and extremely long waits as you'll be put to the back burner). That's why I took my business elsewhere!... read more
From purchasing my vehicle to having it serviced BMW Bakersfield is horrible. Messages are never returned and I can't get a hold of anyone but the message center. I've owned my X6 for 4 months and this is the 7th time I've brought it in for issues. Will never buy again
Business response:
Cameron I want to apologize for the experience you've been dealing with on your new X6. This is definitely not the service we aim to achieve. Our goal is to provide you with excellent customer service and by the looks of it we have dropped the ball. We will look into this issue and try to resolve it the best we can to try and turn your negative experience into a positive experience.
Sales is great. Scheduled service is good (Except for that time when a service advisor tried to tell me the reason for the cold start hesitation is due to the long drive shaft). But, check your car for damages because they won't own up to theiir mistakes. The service manager confronted me without even asking the people that worked on my car when i discoovered the car had been scratched while getting the car serviced. Definitely not customer oriented organization.
Never seen so many unkept promises ever ! I've seen better customer service from used car dealerships selling old beaters!
Frequently asked questions about Blur
How is Blur rated?
Blur has a 4.2 star rating with 1,349 reviews.
When is Blur open?
Blur is open now. It will close at 9:00 p.m.