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BMW

4.8

About this business

Location details

7600 West Central Ave, Toledo, OH, 43617, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.82,715 reviews
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DDIBART's profile image
DDIBART 
5 years ago

Great experience from start to finish! Sales and finance... Great experience from start to finish! Sales and finance team were super accommodating and made the process effortless at my end! The service department has also knocked it out of the park for my first visit in. 

Business response:

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! 

jsf617's profile image
jsf617 
5 years ago

Service staff is outstanding! They are knowledgeable,... Service staff is outstanding! They are knowledgeable, attentive to detail, and customer-oriented. John Iseler, the SA,kept me informed throughout my visit. He and other BMW staff always embody the highest standards of service after purchase. 

Business response:

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! 

OCEANTURTLE78's profile image
OCEANTURTLE78 
5 years ago

My sales person Sammy was wonderful to work with. I live... My sales person Sammy was wonderful to work with. I live out of state and he was able to gather all the information I needed before I came to look at my car. He was prompt with communication and so easy to work with. I did not feel pressured at all at the dealership. Which was much appreciated. My finance person Donaven was also great to work with. He answered all of my questions and took his time explaining all the details. Thank you so much for helping me with my ... read more

Business response:

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! 

pbolger's profile image
pbolger 
5 years ago

Jim at BMW of Toledo was tremendous and very helpful.... Jim at BMW of Toledo was tremendous and very helpful. Everything was handled quickly and professionally. He was very helpful in coordinating all of the service issues with my car. 

Business response:

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! 

JAZZIET57's profile image
JAZZIET57 
5 years ago

I like this service center. They have always done a... I like this service center. They have always done a great job on my car. And the service they extend in getting your car back to you is in a reasonable amount of time. 

Business response:

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! 

OHIOICT's profile image
OHIOICT 
5 years ago

Service is normally outstanding but with the new process... Service is normally outstanding but with the new process due to Covid however on drop off and pick up I feel the wait was excessive. Please be mindful that people are sitting in the hot sun. 

Business response:

Thank you for your review and bringing this matter to our attention. We appreciate knowing your experience and value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us ... read more

CAMERONWAG's profile image
CAMERONWAG 
5 years ago

Working with Steve was a pleasure! The entire process was... Working with Steve was a pleasure! The entire process was quick and easy to understand. Excited for my BMW and cannot wait to get another! 

Business response:

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! 

ADRATTY's profile image
ADRATTY 
5 years ago

Routine service Both Kyle and Bailey were really nice and very attentive. The service was provided quickly and efficiently. The dealership was very accommodating. The requirement of a 25 words response is a gross waste of time. 

Business response:

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! 

DEBNDON1's profile image
DEBNDON1 
5 years ago

I have never had any problems here staff is nice and... I have never had any problems here staff is nice and helpful.?would go back again everyone seems knowledgeable about services needed turn around time was good 

Business response:

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,715 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.