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BMW
- Automotive
- Toledo, OH
About this business
Location details
7600 West Central Ave, Toledo, OH, 43617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
New lease at yark bmw, toledo, ohio Steve messenger, our sales person, was great. He kept in touch with us. We appreciated his low key attitude. He was knowledgeable and nice to deal with. The gentleman in the finance department was also very helpful. However, I forget his name.
Business response:
Thank you for the great review, Sue! We're glad you enjoyed working with Steve & the team here at BMW of Toledo and we hope to see you again next time. Take care!
BMW of Toledo- X5 The dealership had the car I was looking for and Spencer was so easy to work with on making the purchase happen. They also took Ruth time to walk through all the technology of the car! Great experience
Business response:
Thank you for the five stars, Jerri! We're happy to hear that Spencer and Ruth could help you out and we hope to see you here at BMW of Toledo for all of your future automotive needs.
Home service Yark BMW came & picked up my car in the morning & deliver it back home by 5:00. All the service was top notched. So easy & nice. Thank you! What a great service !
Business response:
Thank you for the great feedback for us, Denise! We're happy that you had a positive experience having your vehicle serviced by BMW of Toledo! We look forward to assisting you again!
Knowledgeable and professional The sell’s person, Dan was very helpful, cooperative and knowledgeable. He made the process very easy. The Yark BMW team were professional and easy to work with.
Business response:
Thank you for the excellent feedback! We're happy to hear you enjoyed working with Dan & the rest of the team here at BMW of Toledo and we hope to see you again in the future!
BMW routine service experience. Jim explained about the amount of time service would take, which included two recalls. Interestingly, when my car was nearly finished they sent me a video of my car on the rack and went over tire condition, no leaks, etc.
Business response:
We appreciate you taking the time to let us know about your experience with Jim and our service team! We're happy you felt taken care of while your vehicle was here at BMW of Toledo! Thank you, Sue!
Don't waste your time Don't waste your time over here they won't sell you. I was talking to Glen for a week asking about the car and the account to send money over. But no response just keeps telling me that car has a programming issue and is not deliverable and to let me wait. I have to call them, again and again, to find out they sold it 😂 what a place
Business response:
We truly apologize for your experience and that it has led to you leaving us a negative review. Our goal is to give everyone the same opportunity to buy our vehicles, but the market is very competitive, which puts us in a tough situation. We do not take deposits or hold our vehicles, and sell them on a first come, first served basis. We have looked further into the communication and our finance team tried to reach out and left voicemails to go over the process. We understand that you are currently working with a sales consul... read more
Good experience Dan in sales was great. I live an hour away so I found the car I wanted online. We agreed to a final deal over the phone. VWhen I arrived the car was still available, unlike experiences at other dealerships. The car was also as advertised and expected. Great sales experience. The wait to get in for the finance and paperwork was a bit long and the personal information they claim they require for a cash deal seems out of line, but thet said that is a atate requirement jnnkrder to title so if true, can't hild th... read more
Business response:
Hi Phil, thank you for taking the time to share your honest feedback. We're happy that you were able to find your vehicle online and apologize for the long wait for Finance. If there's anything we can do for you in the future, feel free to contact our team.
Saved our trip We were traveling and experienced car troubles. After calling 4 other BMW dealers,this one went out of there way to accommodate our needs and in a very friendly way
Business response:
Cliff, we are delighted to hear that our team at BMW of Toledo can take great care of you! Thank you so much!
Excellent customer service My overall experience in bringing my car in for a recall was excellent! Kyle was very professional, knowledgeable, and very personable! He also made me aware of offers that were available to me. I appreciated having a car available to me while my car was in the dealership being serviced!
Business response:
We're happy to hear it, Janet! Kyle and the BMW of Toledo team are glad you had such a great experience! Thank you for coming to see us!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,715 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.