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BMW
- Automotive
- Toledo, OH
About this business
Location details
7600 West Central Ave, Toledo, OH, 43617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience @ BMW Toledo Excellent experience!!! The whole process is smooth Glen is a great guy! I just called in advance, and walk in to make a deal. Great!
Business response:
Thanks for the positive feedback, Zach! We're grateful for your kind words and look forward to your next visit with us here at BMW of Toledo!
Great job at BMW of Toledo Great team. I fully enjoyed my experience at BMW of Toledo. It was fast, efficient and very well done. Great job, what a great group of employees...
Business response:
Thank you, Jim! We will be sure to let the BMW of Toledo team know how much their hard work meant to you!
Brake Service Great customer and mechanical service. “The best, Jerry. The BEST!” (Seinfeld reference). And the bonus here is that they always wash your vehicle, too. Recommend.
Business response:
Thanks so much for this five-star review and recommendation! We're so glad your experience working with our team has been so positive! We will see you next time and wish you luck at Vandelay Industries! ;)
Wonderful experience I had a wonderful experience purchasing a vehicle from Yark BMW Steve Kizewic was super helpful and easy to work with. I will definitely be back for my next vehicle:)
Business response:
We’re delighted Steve and the BMW of Toledo team could deliver an excellent experience! We look forward to working with you again!
Mr. Alain Talla Jim did a fantastic job explaining some of my car needs. I will be back when I'm ready to address those issues. Thanks Jim and see you soon!
Business response:
Thanks for visiting us at BMW of Toledo! We'll see you soon!
I came in a week ago so service could look at my car and... I came in a week ago so service could look at my car and order the needed parts. When I came in for my appt, the parts had not been ordered. Kyle made sure to order the parts himself this visit, apologize, and set up an appt for my car to get picked up next time since I live an hour away. (Not Kyle's fault the parts weren't ordered last time)
Business response:
Thank you for your review and sharing your experience with us! We truly apologize for any miscommunication that happened and look forward to serving you at your next visit. Please let us know if there is anything more we can do!
TERRIBLE EXPERIENCE TERRIBLE EXPERIENCE FROM DAY 1.. TO MANY THINGS TO LIST ON HERE 1 EXAMPLE I ORDERED A SET OF TIRES TO BE PLACED ON THE VEHICLE WHILE IT WAS STILL AT THE PORT NEVER RECEIVED MY ORIGINAL SET ITS BEEN 3 MONTHS. 2ND EXAMPLE I GOT PULLED OVER BY POLICE STATING THE PLATE DID NOT BELONG TO MY VEHICLE, IT TOOK THEM ALMOST 3 MONTHS TO SEND ME MY PLATE.. MY CONTRACT OF TIRE AND WHEEL INSURANCE WAS NEVER SENT TO ME WITH MY ORIGINAL DOCUMENTS I SIGNED WHICH I BLEW A TIRE YESTERDAY AND HAD TO CALL THE SALES PERSON 8-1... read more
Business response:
We hope that after speaking with our manager, all your questions and concerns have been addressed at this time. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your patronage is important to us and we hope that you are happy with the outcome and will be able to update your review accordingly.
Not a place I would recommend to anyone They are not honest about what they are selling. autotrade had a bwm they were selling as new with 4 miles . in fact it was a loan with over 1000 miles. only after I made an offer did they admit that fact
Business response:
Mr. Becker, the vehicle you sent a lead on was a service loaner. After communicating about your trade in, we reached out with a quote to purchase the vehicle. Our Client advisor followed up that email with a phone call letting you know the current miles of the vehicle. Unfortunately, the miles on our service loaners are always changing as they are used daily. 3rd party sites won't always reflect the most up to date information, but BMW of Toledo page correctly depicts the vehicle you had reached out on. After addressing the ... read more
Very Dissapointed 25 words aren't enough. I had my car towed the day before my 0730 annual service. The car wouldn't start because of fridgiid temps. Service rep told me it just happens. Went to pick up my X5 and was told it wasn't ready. Told me other cars were serviced as parts came in. He said he could call the servicing tech - I said call him - Rep said he didn't have his number. He went to office with manager - came back and told me it needed a part from Germany. he came back very apologetic, so that's the extra star. O... read more
Business response:
We apologize your experience has led you to leave us a negative review. Customer satisfaction is our #1 priority and appreciate the opportunity to look into this further and have forwarded your review to proper management for further information. We hope that after speaking with our manager that all questions and concerns have been addressed at this time. Please understand that we do try to serve our customers the best we can and pride ourselves in providing the best possible customer service experience to all of our custome... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,715 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.