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BMW
- Automotive
- Alhambra, CA
About this business
Location details
1139 W Main St, Alhambra, CA, 91801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
my car had some humming sound from the engine when driving at freeway speed, so i left my car to the dealership for a check-up. the first 2 times was no result even they changed the drive-shaft, so i left my car there for the third time. this time they have the german engineer to check this up, he did debug the problem, it's the differential that has problem, but that guy refused to replace or repair it, by the way, he's an asshole. so my service rep, yvette, returned the car to me and told me she couldn't do anything if tha... read more
This is the GREATEST Dealership. I had a problem with my 7 and I called and through Veronica I to got BEN. He was the most calming and professional I have ever talked to in my life. He made me feel secure that my problem could be fixed and arranged for Veronica to set up an appointment. They fixed my car and had it washed and ready for me. I would never buy my BMWs from any other dealer again Ben if you read this....Thanks and show it to your Boss
When I first called New Century BMW last year, I was looking to lease because I saw the ad for one of the BMW special lease offers. Tim answered the phone, and during the phone conversation, he looked for the car I wanted and he said they didn't have it, but he could trade with another dealer. He gave me a great price (I shopped several dealers), and I ended up buying instead of leasing. I found him to be a very straightforward guy--compare with the McKenna salesperson in my other review. But what impressed me the most is th... read more
Being a recent college grad and young, it was hard to even get treated right when I went into any dealership. I went to several but few were friendly or even wanted to spend time with me. When I first got to New Century most of the other sales weren't exactly that great, however Steve at least tried to help and brought out the car for me to see, as compared to other dealerships and sales. When it came to price talks it was a pain, but thats just the process. Lets just say that Steve was really helpful and really went out of ... read more
Awesome experience. One of the best service BMW dealerships i've been to. The dealer, Allen, was really cool. Always get a BMW loaner from them and service department is very good. Always leave dealership satisfied with the service i got. The next BMW me or my fam gets will def be from New Century
"My 4th car with Elvis and he ups his game every time. I..." My 4th car with Elvis and he ups his game every time. I got my new lease in under 2 hours, felt like a VIP!
"Ok not pleased" Ok, needed the salesman to work with us, was very hard noised., would have liked to shop around. It was more less a free car for the dealer. I ask for the salesman to please work With us, he refused.
"Recall" I was notified via mail that there was a recall on the airbag. During the service, I was notified that there was an issue with thr car battery.
Man it's a dog eat dog world at New Century (NC) We committed with NC for a new 2018 M3 and was told it would be sold to us, only to be told a few hours later that somehow there was a mistake and it was sold to someone else. FAIL FAIL FAIL. Never in my life have I heard of such a mistake. I have had my share of experiences at dealerships and expect it not to be the best thing in the world. But this experience was the WORST, leading me to write a review to WARN others. I can usually deal with a bad experience, but this was on... read more
Business response:
Just be careful when you're dealing with NC and don't put too much trust in them, esp if you will be traveling far to work with them. We never asked for them to hold our car, we were TOLD they would. There's a difference. NC needs to be more upfront with their business modality. If it's first come, first serve - so be it. But don't string people along. So if you're looking for an HONEST and lasting relationship, NC is not the place to go to.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,869 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.