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BMW
- Automotive
- Alhambra, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1139 W Main St, Alhambra, CA, 91801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They offered a car on Cars.com at one price but wanted $15,000 more. That is bait and switch. After I called the next morning, they said the car was sold.
Horrible Customer Service - Customer Service doesn't exist at this dealer - they will screw you over, return your vehicle unrepaired and damaged. My car was returned with a big dent in the back (which they denied doing) and smelling like smoke. It had 45 miles put on it just for an oil change.....This dealer is a joke...Don't waste your time here...
I took my car in initially for a recall inspection the dealer found additional issues with the vehicle. I have a warrenty with a third party vendor so the dealer had to call to have the repairs approved. The dealear waited until late afternoon the following day to call for appproval and never called me to give me an update. When the inspector hired by the warrenty company came out the dealership they were unable to locate keys to a vehicle that was blocking mine so the inspector was forced to return the following day to comp... read more
I heard their service was good so would like to give it a try. Tried to schedule an appointment and they couldn't offer me a loaner car due to the fact that I didn't purchase my car from them....what?! Does it freaking matter?! (bought the car brand new from Pacific BMW) Part of the reason why we bmer owner to purchase a bmer is having a loaner car when our car getting service at any location not restricted to just one freaking location! So they are actually discourage people from purchasing bmw nor having business relations... read more
I just can't say anything good about this dealership. I purchased a 2004 E60 in February. A couple days after I got the car, I went to put aftermarket rims on. Unfortunately, the performance shop couldn't get the factory rims off because they didn't have the rim lock tool. After completely searching the vehicle, we couldn't find it(it's supposed to be included). I called New Century immediatly since my car was up on the rack and the shop was closing shortly. After being transfered to vm three times, I eventually spoke to a n... read more
Lease a BMW 325i First Sales person said "you did not finance a car before, so you won't get the 2.9% APR. so i don't think you will buy it." I said: you don't want to deal with me, please change to another sales. After everything set, go to finacial manager. the deal is $320 per month and the paper comes out $320.45, i advice him that you should tell the customer there is a $.45 different. He wants to refund $30 to me, and i said it is ok. He said: he has been working there for 5 yrs, and no one complain this issue but me. ... read more
It is absolutely amazing how these sales representatives operate. Most of them conduct business in a manner totally unacceptable in the American industry. Somebody has got to tell them, and I hope they read this review, that this is NOT China. I have noticed and talked to other people that share the same views. If you do not meet the charateristics of a Chinese person, don't even attempt doing business with them because you will be disappointed and very upset. You will be treated like an outsider and will make you feel as if... read more
I went to New Century BMW last weekend to look for a new car because I saw the rating for this dealership is the highest. What a major disappointment. The first salesperson, Anthony, is arrogant and annoying. I ask for another salesperson because I know this salesperson definitely won't provide the friendliness I was expecting to receive(4.0). The second salesperson is much freindlier but the price negotiation is tough. After we finished negotiating, the finance manager is another pain in the butt. He (I wish i could remembe... read more
This service rep was horrible. I took my car in for a defective radio and they told me it had to be replaced. I told them the radio was under extended warranty and the warranty company had to be notified of the cost before the repair was done. I had to make several calls over a few weeks for John to make the call. Finally, he was able to get approval and we were on the way. John told me they had the radio in stock and to setup an appointment to install it so I did. I brought the car in in the morning and he told me it wouldn... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,869 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.