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959 Jericho Tpke, Huntington Station, NY, 11746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Terrible almost got ran into by one of your service tech driving on Jericho Turnpike you should be ashamed drove head on into me we do not need people like this in are Community. You need to train your people to be courteous
Still waiting for a deposit that was out on a car that I didn’t purchase. Funny when I was interested o couldn’t get enough help. Deposit was put on the car 4/8 I was told that they only put credits thru on Tuesday afternoon and I should get my money back 4-6 days after that. It’s been 9 days since that and 14 days since I told them I wasn’t taking the car. Numerous phone calls and text msgs to get no help or even to tell me if it been credited. Left two msgs for the managers. Always in a meeting. 500 dollar deposit!!!! STAY... read more
I got 2016 550 I BMW sales person Mr. Chris was helped me out a lot One day I need service I was drop off my car. Service management and service horrible I am not recommend it anything about service over there. My name is Fethi.
Business response:
Fethi, I am very sorry to hear that you were dissatisfied with your service experience. We pride ourselves on top-notch service and friendly customer care, so I apologize that this was not better reflected in your time working with us. With that, I would like to mention that we took care of all your concerns as you had requested. If you would be willing to share the details, I would appreciate the opportunity to make things right for you. Please give me a call when you get a moment. Thank you, Vincent Durante - Service Direc... read more
Beware. This place sells cars with faulty car parts. I’m being told to pay thousands of dollars for a faulty part that BMW installs. Matter of fact, there was a civil suit for the same problem a couple of years ago and they never rectified the problem. A problem that can cause future injury or death causing you car to catch fire or seize in the middle of the highway or road. BE VERY CAREFULL !! Called the manager and still a month later. No call back. BMW offered me $750 back but only if I sign a letter stating that I won’t ... read more
I just purchased my vehicle in March 2020. I have nothing but issues with my vehicle. Immediately after I purchased my vehicle i noticed that two of my tires are choppy looking and worn and my vehicle had dents and scratches. I contacted my sales person and he mention that he can’t do anything about this. I spoke to management and made a trip there and they were absolutely rude. Both of my tires weren’t replaced. Three months later I was looking in the bmw connected app and on my account online and noticed that it said that ... read more
Business response:
Mohamed - I'm sorry to hear that you are experiencing difficulties with your vehicle. I assure you that it is never our intention to mislead our customers here, and I apologize for the lack of follow-up communication on our ned. I would be more than willing to speak with you directly about this to see what we can do to make this right. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Derek Cesani - Pre-Owned Manager - 631-418-3221
BMW has a 4.6 star rating with 6,116 reviews.
BMW is open now. It will close at 8:00 p.m.