BMW

MikefromLakeForest60045 

on DealerRater

6 years ago

"A fun and low stress buying experience" My experience with Leo Palmieri was excellent buying a 5 series. He was very patient (I looked at and drove a variety of cars) and knowledgeable. He discussed things with me and listened to me rather than just focusing on trying to get his points in. I need to feel good about the car I bought (as I never really know if I got a deal or not) and Leo and Scott Adduci the credit manager made me feel that way (that last sign off is always uncomfortable for me but he was very patient and re... read more

CP 

on DealerRater

6 years ago

"Everyone should read this" Thank you to everyone that reads this. I would like to express my sincere thanks to the whole staff at Karl Knauz BMW, Lake Bluff IL. In particular Rolly Davidson and Spencer Parker. Long story short, I live in Montana but found the vehicle that I wanted in Lake Bluff. I emailed Karl Knauz dealership and was imeaditly contacted by my new friend Rolly Davidson. He made it a pleasure to buy my vehicle. Within a couple of days I flew to Chicago, got to the dealership and was immediately greeted with ... read more

bags 

on DealerRater

6 years ago

"2012 135i" Recently purchased 135i convertible. Worked with Brock Gordon, he was fantastic. Doug Kamp in finance was super helpful in making the out-of-state title and registration seamless. Plates came to my door FedEx. Beautiful facility, beautiful people. I recently learned that Brock passed away, I felt honored to meet him, brief as it was, he will be a hard act to follow. Rest easy my friend. 

nancy 

on DealerRater

6 years ago

"Car buying CAN be fun!" From start to finish to my lesson with the Genius, my experience was easy and actually fun! I will never buy a car anywhere else! 

gpellini 

on DealerRater

6 years ago

"Wonderful seamless transaction all the way through!" I picked up the phone and called Knauz to inquire about different BMW cars and lease options. I was put with Sam Picchietti who could not have been more helpful. He spent allot of time with me deciding the right fit and always keeping in mind my budget! I also worked with Scott Adduci and Spencer Parker upon pick up and really appreciated all the time they spent with me. I would definitely recommend Knauz and this team to anyone looking for a new car. 

rchagas 

on DealerRater

6 years ago

"Patience, Knowledge, Kindness (and some more patience)!!!" We had no idea what we wanted to buy (or IF we wanted to buy) when I picked up the phone to call Knauz, knowing they had all of the 3 major brands that we were considering for a new vehicle. I was luckily put in contact with Bob Geisheker who was patient on the phone with me as I rambled on about why I was calling. He made me feel heard and not quite as crazy as I thought I sounded; I scheduled an appointment to come and meet with him to look at cars. Over the cours... read more

KathyinLF 

on DealerRater

6 years ago

"Friendly and professional " Everyone at this dealership is friendly, helpful and very knowledgeable of their products and services. I can always count on them to address the smallest concerns. They even did a complete check of my BMW before our polar vortex this year in Chicago, just to make sure my car was ready for the big freeze. I would recommend this dealership to anyone interested in purchasing a BMW. 

Daniela 

on DealerRater

6 years ago

"Purchased a CPO 2018 X3 M40i" I had been looking into purchasing a 2018 X3 M40i, but was waiting to find a model that had all of the options I wanted. When I found Knauz, I was happy to see how large their inventory was. I stopped in on a Saturday, met Steve, and had honestly the most pleasant car buying experience I have had in my life. Steve and everyone at Knauz were very chill and let me ask as many questions as I had without ever pressuring me to purchase a car. Steve was patient, and spent almost 6 hours with me befor... read more

Sarasulfridge@SAS 

on DealerRater

6 years ago

"New BMW" Sam was awesome to work with! His customer service was above par and his knowledge of all the products was impressive. Thanks Sam, love my car!