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BMW
- Automotive
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Enjoying my 328i very much! The whole process was a pleasure at Premier BMW of Cape Cod. Anthony worked out a no-nonsense great deal, painless process. His manager, Nick was very helpful and approachable. Anthony was very patient, explaining the differences between the models and packages. When I picked up the 328i, Anthony once again was excellent. He introduced me to the service department, explained the BMW owner benefits and introduced me to the on hand BMW genius named Dom. Dom went through all of the complicated featur... read more
I FIRST WENT INTO THE DEALER SEEKING 328 LUXURY BMW, BUT WITH ANTHONYS GREAT SKILLS AND PATIENCE KNEW I WASNT HAPPY WITH IT. ANTHONY SAID "____MATT WE WANT YOU TO GET A CAR THAT YOU ARE GOING TO LOVE, AND BE HAPPY DRIVING". HE TOOK HIS TIME AND PICKED OUT A FEW DIFFERENT CARS THAT WERE PULLED UP IN FRONT. SINCE THEN, THE 328I SPORT WAS SOLD A HOUR LATER AND HE HAD EVERYTHING WRITTEN UP FOR ME IN ABOUT AN HOUR TO FINALIZE THE PURCHASE. THERE GROUP IN THERE EVEN ACCOMODATED SOME MODS THAT I WANTED DONE! UNBELIEVABLE! ANTHONY I... read more
My husband and I traveled far to this dealer just after a hefty snow storm to pounce on a great deal we saw on line. Upon arrival, everyone we encountered, especially Anthony Laham, was friendly, patient and knowledgeable. At no point did we feel rushed or pressured in our decision making. We placed a deposit for the car that night! We live in East Greenwich, RI. To avoid us having to make another three hour round trip to collect the car, Premier BMW delivered our new car to one of their sister dealers in RI at their suggest... read more
I leased my first BMW from this dealer and found just the opposite of the previous review. I found the entire staff from the G.M. down to be more than friendly, courteous and honest- I would highly recommend this dealer to anyone looking for a no nonsense fair deal on Cape Cod or the Islands. Allison Brown
Good all around dealership. Web sales = Excellent. I was looking at a used 535xi with around 50k on it. I emailed Bryan with some questions, he was very helpful.
Mr. Talbot's service was excellent. My family and I went for a vacation in Cape Cod and we accidentally hit the post of gas station. It was quite bad, as our rear windshield was completely shattered. We were told by BMW road assistance to go to his dealership. I didn't know how to approach anyone when we reached there. The first person I saw and talked to happened to be Brian, the General Manager. He directed us to the right people that could help us and they all turned out to be excellent. He even drove us to the nearest We... read more
"From letting me take my own test drive to a no-nonsense..." From letting me take my own test drive to a no-nonsense approach to selling me the same car I felt respected and in control of my experience.
Business response:
Hi John, We are thrilled that our Sales Department made you feel respected and in control of your experience. We hope that you enjoy your purchase and thank you for choosing BMW of Cape Cod. Please know that you are always welcome here.
"Worst service and advisor that I’ve ever got. Bought my..." Worst service and advisor that I’ve ever got. Bought my 750i in for new brakes, sunroof shade and coolant checked. I understand that parts are backordered, but advisor had no idea what she was talking about. Told me front brakes were changed and not rear, but in reality rear were changed and not front. What a mess. On top of that I got a quote for coolant lines to be replaced, I got a call and email quote within two days the advisor called me 10 minutes before they... read more
Business response:
Hello, Thank you for bringing your concerns regarding the brakes on your BMW 750i to my attention. The satisfaction of our guests is always valued, and I would appreciate the opportunity to connect with you regarding your feedback to address anything further. Please reach out to me directly, and I hope to hear more soon. Best, Richard Harrington General Sales Manager BMW of Cape Cod 500 Yarmouth Road Hyannis, MA 02601 508-815-5500 x3101 rharrington@drivepremier.com
"Worst experience dealing with what is supposed to be a..." Worst experience dealing with what is supposed to be a BMW dealership. Just to get a response or paperwork after purchasing my BMW has been a complete nightmare. Emails and return calls are apparently not in their job description and this includes the actual sales manager, Richard. Never again will I be going to Cape Cod BMW.
Business response:
Hi, Thank you for bringing this to my attention and sharing this feedback about your recent sales experience. BMW of Cape Cod always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below? Best, Richard Harrington General Sales Manager BMW of Cape Cod 500 Yarmouth Road Hyannis, MA 02601 508-815-5500 x3101 rharrington@drivepremier.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,181 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.