BMW

EVAN.FLAHERTY 

on DealerRater

5 years ago

"A a a a a a a a a a a a a a a a a a a a a a a a a..." A a a a a a a a a a a a a a a a a a a a a a a a a 

A.MAHER13 

on DealerRater

5 years ago

"Not very efficent" I made appointments for 2 cars at 10 am on the same day assuming they would be worked on at the same time (efficient). Service worked on them one at a time. If they knew that in advance we could have worked on one car then brought the other in (efficient). In stead one can was returned one on the day then the next one the following day (inefficient). Additionally, one item that required repair wasn't fixed which will require an additional appointment (inefficient). 

SMOVIESTOP 

on DealerRater

5 years ago

"Have taken my car in 2 x now for brake issues they..." Have taken my car in 2 x now for brake issues they indicated that my rotors had rust on them and they wanted close to $800 to resurface rotors, that are basically brand new along with pads. I have an extended warranty on the vehicle ,but yet they tried to charge me $150 for a diagnostic fee to tell me there’s rust on my rotors not very happy with the service .nothing was done!! Still have same problems 

Rose 

on DealerRater

6 years ago

"The staff at this local are too rare and a pleasure to..." The staff at this local are too rare and a pleasure to do business. Their customer service skills are first rate. They take away all stereotypes of car sales. 

ch4421 

on DealerRater

10 years ago

Terrible overpriced service. Paid $972 for rear brakes and they didn’t even reset the service indicator. $620 to replace a battery and now there are electrical issues with the car. Plus the usual oil/grease stains inside the car every time it gets serviced. 

levies01 

on DealerRater

12 years ago

I went in to get my car diagnosed and get my driver door handle installed. Diagnosis was fine. Wheel speed sensor bad. They could not install handle. Expansion tank leak. Tipical for tank. Never go there for anything. Brought it to body shop and they installed handle. 

320ix 

on DealerRater

12 years ago

This dealership should be avoided at all costs. I experienced all of the typical cheap sales gimmicks being used on me, mysterious 'surcharges' being presented to me after negotiations, and so forth. after I repeatedly refused their attempts to pawn off on me, 2 wheel drive vehicles they wanted to dump off their lot, they began to look for the vehicle i wanted. of course they 'coud not find one anywhere', and if they did, i was told it would take weeks to get with all sorts of extra fees attached for their efforts. My salesm... read more

scottJ02347 

on DealerRater

12 years ago

Big thumbs down for this dealership. What initially appeared to be a pleasant dealership soon turned into a very bad experience. Salesman was never available, tried to sell me a vehicle which was more expensive than what I needed or wanted, and was not always professional . When we tried to make a deal, the salesman seemed offended that I would even suggest numbers different than his. Their pricing which was originally stated as being 1% over invoice turned into 2% over invoice and their "invoice" was higher than what the ac... read more

brandon56 

on DealerRater

13 years ago

This dealership is a joke! The first time we went we where there for about 4 hours, the salesman didn't know anything about the car and instread of saying that he made up information as he went. I researched myself with my i-phone while on the test drive. The general manager was aweful putting my wife in a bad mood after he told her that they may have put to much money on the trade and might need to make an adjustment. After we had already agreed on numbers! Everytime we went in our salesman was busy and we had to wait. When... read more