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BMW
- Automotive
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Excellent follow through on complicated repair job" I am very pleased with the repair work that was done on my BMW convertible. It required a complex repair to the hard-top. Corey German was the Service Manager on my repair. He kept me abreast of how things were coming along from beginning to end, and he was very helpful & professional throughout. I would also like to recognize the technician, Dustin Ward, who worked on my vehicle. As I said, it was a complex repair that basically required completely dismantling, and then r... read more
Business response:
Bill, thank you for taking the time to share your feedback with us.!We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!
"In and out!" Even though I came in for a quick oil change and the fabulous car wash, more service was required. With a loaner, I was off to the harbor for lunch and a stroll. The time estimate was spot on and I was out the door quickly. Myles made the entire experience a pleasant one and he even commiserated with me on the unexpected cost!
Business response:
Thank you so much for your kind words for Myles and the team, and for taking the time to leave us this wonderful feedback!
"Putting Clients first!" The Service Department continues to be highly professional, prompt and personal and pleasurable to interact with. I would recommend their services to anyone regardless of their location to come and experience the very best service experience.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
"Ben has been excellent !! Consummate professional. I..." Ben has been excellent !! Consummate professional. I would refer Ben and BMW of Cape Cod to any of my family and friends!! Great Service from Ben!!
Business response:
Kerry, thank you for choosing BMW of Cape Cod, A Premier Company, your feedback and rating mean a lot to us. We're glad that Ben and the team were able to help, and we hope to see you again!
"I will continue to have my car serviced there whenever..." I will continue to have my car serviced there whenever it’s necessary I have always been satisfied with all the people that I have dealt with
Business response:
Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
"This dealership is impressive in many ways. The facility..." This dealership is impressive in many ways. The facility is well designed, the service is stellar, and everyone is so pleasant from the time you call to ask about something to the time they hand you back your keys after service.
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
"Excellent dealership" Their sales and service departments are very professional and accommodating. Service was completed in less than estimated time. Safety measures were appropriate for Covid 19 environment. I also met with James about leasing another X3. We have worked with him for years and his service is always top notch.
Business response:
Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon!
"Handled a difficult problem well" I had my old BMW delivered from Nantucket to this dealership to have an electrical problem fixed. The service department found that the car needed much more work than made sense to do. When I decided to just scrap the car, the sales team took title, arranged for a salvage company to come get it, disposed of the vehicle, and offered my a $500 discount on any car I chose to purchase, even though they made virtually nothing on the service visit. I really appreciated their taking care of a prob... read more
"Exceptional service and customer satisfaction" Professional service personnel that insure your auto is repaired to your complete satisfaction. I have complete satisfaction from the new purchase through 4 years of service.
Business response:
Thank you so much for your excellent review, Bob! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of Cape Cod, A Premier Company. Please don't hesitate to reach out if you need anything else.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,181 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.