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BMW
- Automotive
- Tenafly, NJ
About this business
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Ernesto Motta - Excellent Customer Services" Ernesto went above and beyond to show his loyalty to our family as well as his empathy and understanding of my personal situation and was able to with the help of BMW of Tenafly management provide me with an affordable lease for my new X1 - He is thoughtful and kind and made this experience a very positive one.
Business response:
Hi, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review and for mentioning Ernesto! We're ecstatic to hear Ernesto went above and beyond to assist you with a high level of customer service throughout the process, and I'm proud to know you are satisfied with your purchase. Looking forward to taking care of any of your auto needs in the future. Thank you again.
"Amazing experience" We live in CT about an hour from the dealership. Euna was very helpful over the phone answering all of our detailed questions. She has worked in this dealership for a long time and it shows! She stayed 90 minutes past closing so we could leave the dealership with our car rather than having to make a trip back. Plus she has a great sense of humor.
Business response:
Thank you for the positive feedback! We are happy to know that you drove the distance to see us and that Euna was helpful with all your questions and provided you with the best customer service. We will make sure to share your kind words with her and we hope that you will visit us again soon!
"Amazing" It was my first time at this dealership and it was a very good experience. Stephen was very nice and I mainly worked with Ernesto Motta and he was a pleasure to work with. Very nice,funny, and honest. It felt more like I was talking with a friend or family member. I will 100% be back here in the future.
Business response:
Thank you for the five-star review! We are so glad to hear you enjoyed working with Ernesto and Stephen, and we certainly look forward to working with you again in the future!
"Greatest assets to BMW" Euna is amazing! She’s professional and and people oriented. She makes the car buying experience a pleasure. I highly recommend her. She is efficient, reliable and she meets the needs of the customer. I will most definitely be a member of the BMW family not only because the ultimate driving machine but b/c of her dedication in providing optimal customer service.
Business response:
Congratulations on your car, and welcome to the BMW family. We are glad to learn of Euna's great care of you throughout your shopping experience and we will be sure to pass along your kind feedback. Thank you so much for sharing. Please let us know if we can do anything else for you. We are always happy to help.
"Great BMW Dealer" BMW of Tenafly has a very professional and knowledgeable staff. Their client advisor Kevin Oh was very pleasant to work with. He was very professional and patient with me as together we found the perfect car for me and my wife. He found a 2016 BMW 428i Convertible AWD with only 8000 miles on it. It was in perfect condition. We drove 2.5 hours to visit BMW of Tenafly and it was well worth it. I highly recommend BMW of Tenafly and especially Kevin Oh. William Snide Malta, NY
Business response:
William, thank you for sharing your successful experience with Kevin. Professionalism is key to ensuring that our guests are well taken care of. We appreciate your recognition and visit, despite the great distance traveled. Thank you for the opportunity to serve you.
"Pleasant and Professional" I had spoken to Ms. Wilson about certain cars I was interested in prior to coming to the dealership. By the time I arrived there, the car I had the most interest in was pulled out already for me to test drive. Ms. Wilson reviewed the car carefully with me and compared it to other options. She listened to what was important to me. I purchased the car that same day. Ms. Wilson was never pushy. Everything was very straight forward. Going through the loan application and working through all the paperw... read more
Business response:
Mykie, we're thrilled to know your car-buying experience was an exceptional one with our dealership. We'll be sure to give a special thank you to Ms. Wilson and Andre for their top-notch service. We appreciate the great feedback. Thank you!
"Impeccable Service!" Let me just say that Euna was great from start to finish! She went above and beyond to make sure that I was well taken care of. She wasn't overbearing as some sales people are, especially when purchasing cars. I will definitely be back in the future when I am ready for that new vehicle again and I am definitely recommending her to all of my friends and family that would like to purchase a BMW.
Business response:
Thank you for sharing your positive experience with Euna. If there is anything else we can assist you with in the future, please feel free to reach out to us.
"Highest quality personnel" The sales woman and manager were both professional, friendly without being obsequious and extremely cordial at all times during the negotiations. The experience is one the least stressful of any negotiations in which I have been involved. I highly recommend this dealership to anyone looking to buy a car, new or used,m They will be treated fairly and honestly
Business response:
Hello, Thank you so much for your recommendation! We appreciate your feedback for Euna and Angelo. If there is anything else we can do for you, please let us know. We wish you congratulations and happy driving!
"Best experience I’ve ever had at an auto dealership!" Ernesto was so knowledgeable, kind & attenentive! He answered all of my questions during my visit and responded to each of my emails in a timely fashion. I picked my car up yesterday and though I was running late, Ernesto took his time explaining the features of my car. I had such a pleasant experience with Ernesto as my salesperson that I’m certain that he will handle my next purchase as well!
Business response:
Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.