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BMW
- Automotive
- Plains, PA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1470 Highway 315, Plains, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst dealer ever they broke my car and they charged me $1800 for the labor i told them the problem was injector nr6 and look what they did they sold me this BMW X5 with this problem after one year look what happened to my car I do not recommend anyone to go there the mechanic Thomas told me on the phone I feel safe to do this job with the menager DENIS You can see the pictures what they did
No business ethics at this dealership. We purchased a 2013 Nissan Sentra for our 16 year old daughter on July 21 2020. The day we brought it home it would not reverse. The dealership checked it and said there are no issues. On July 26 we have video of the car bucking, not being able to go forward after reversing, car revving as if in neutral, check engine light on and the manager told us to take it to Nissan when we said we’d like our money back. Now you can see why I started this review with this wording. No business ethics... read more
Everything that could go wrong with you appointment did. Waited all week for someone to do a pick up and drop off for a recall. People forgot about my appointment and nobody ever showed up. You can never get through and they never returned your calls. After they finally took my car in they were late and giving it back to me by over a day and the only thing that they were interested in talking to me about was more service that I could purchase from them. After I got my car back I saw that it was missing my license plate that ... read more
worst service department we've ever dealt with....lost our business
Better customer service that begins with management.
No one every calls you back when you leave your phone number to make service appt After leaving call after call I gave up and made an apt using the web site which is just as bad Not a good system at all and was very unhappy with the way I was treated
No one answers phones! Took 3 hours and 13 phone calls to finally talk to someone.
Service never answers the phone. Wouldn’t mind if they actually returned calls. Sometimes I wait days..... Why Cant anyone answer the phone at BMW Service. Subaru has no problem with it.
Terrible service department. They never call back.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,300 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.