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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
State inspection Appreciated the dealership following the COVID guidelines to protect both their customers and their staff. Smooth process checking in and pick up.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Good compliance with Covid19 restrictions Quick service. Entry limited due to Covid 19 restrictions. Service representative wore mask and used social distancing in our transaction .
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Very efficient resumption of service Excellent communication via text. Very efficient service during Covid precautions. Was glad to be able to get 20k service, PA inspection and recalls taken care of.
Business response:
Lisa, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfied with the overall experience. We look forward to working with you again! Best regards, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service during Covid-19 My service advisor Jeff was professional and pleasant to have. The other staff members working the day of my service were also professional. I am an RN and I greatly appreciated how serious the Covid-19 policy and procedure was implemented. Great job Devon team!
Business response:
Thanks for your outstanding review, Janet! I'm very happy to hear that Jeff was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
High Quality Service Given the COVID-19 circumstances, Kerry was fabulous!! Everyone from sales to service handled the process flawlessly...well done Devon BMW!! Thanks you for your help and stay safe!
Business response:
Thank you so much for the nice review, Bryan! We really appreciate this feedback and I'll be certain to share your compliments with Kerry and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Experience Kerry Simmons was an amazing help. I felt as though Kerry and everyone else on the team were trying their best at all times to make the experience of buying my car a pleasant one. I'm glad I chose to do business with BMW of Devon.
Business response:
Shelby, we loved reading this review! Happy customers are our aim, and it appears Kerry really hit the bullseye. We'll make sure to share your experience with him, and if you have any further questions or worries, we're always available to help. Best regards, Mike Todak General Manager - mike.todak@bmwofdevon.com
great service I liked the constant communication with my advisor Jacki and how accessible she is. She was able to provide additional information as to what was needed for the vehicle, really appreciated her help.
Business response:
Sam, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jacki does for BMW of Devon and our customers. Hope to see you again soon! Kind regards, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Fantastic experience! In very trying times, the communication and service was top tier! I never anticipated buying a car during the COVID-19 pandemic but it was a great experience. We will be watching your stock when it’s time for us to replace our next vehicle!
Business response:
Jill, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Mike Todak General Manager - mike.todak@bmwofdevon.com
Vishal89 Good service during coved-19 keep up the good work thanks for serving customers during this difficult time . See you soon for service
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.